Just a few updates about the surveys and the glitch with the name on credit card statements.
Surveys will be distributed Monday. I had planned to distribute them today, but I'm still working on counting some leftover inventory, and waiting to hear back from the manufacturer for some clarifying details.
As mentioned in the previous update, your pledge charge was showing up on credit card statements or bank statements as instagram.com. Due to this error some backers cancelled the charge thinking it was fraud. If you cancelled your charge, but still want your pledge, you can still make a payment through your survey. Any backers with failed charges will still receive a survey with their chosen pledge level. Once you receive your survey you'll fill out all information, and at the end of the survey you'll be able to add in card details and pay for your pledge. It would also be helpful if you contacted your bank to let them know the cancelled charge is not fraud so we don't incur any penalties.
Below is the patreon pin of the month for October. If you are interested in getting this pin, be sure to sign up to Patreon before midnight tonight. Patrons are charged on the 1st of every month.
