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Mike Kennedy
CREATOR
10 months ago

Project Update: Pre-registration and Day-1 prints now in your Pledge Manager carts. :)

Hi everyone!
Just a quick note to address two questions that have come up about the surveys and pledge manager:

1) The bonus print for pre-registering or pledging in the first 24 hrs had to be manually added to qualifying carts, and that process is now complete. If you were expecting to see it and did not, please check your carts again. It should be there now. 😊 If you were expecting to see it and still do not, please message us and we'll look into it for you. If you would like the print but did not pre-register or pledge in the first 24 hours, a very limited number of copies are available as paid add-ons.

2) I'm told by Backerkit that you may need to re-add any add-ons that you selected during the campaign pledge process. Your fund balance is correct and will cover the cost of those re-added add-ons, but their system currently doesn't import them automatically. So if you added something to your cart during the campaign but don't see it when you begin your survey, simply re-add it during the process. The balance will calculate correctly. 😊

Thanks everyone!
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