Some of these comments are a bit surprising. It seems like many people may not have participated in many crowdfunding campaigns.
Dragonsteel’s campaigns have been the most well executed and transparent campaigns I’ve participated in.
Many commenters seem to have the misunderstanding that backing a crowdfunding campaign is the same as purchasing a product from a seller, and it’s just not.
The biggest hurdle this campaign faced was the extensive delay of the playing cards (if my memory serves as to the only product that took months longer to be delivered than anticipated). That delay ate into all of the expected time the team had dedicated to fulfillment before the holiday sales and DSNX approached.
The fact this rarely is an issue for Dragonsteel campaigns just speaks volumes to how well the previous campaigns went.
As for those upset Bands of Morning were fulfilled before the campaign was, again, those were products ready to ship from a seller when paid for, rather than taking pledges to fund the development and production of products.
I’m just really saddened by all the comments and downvotes that speak to people treating this campaign as if it were a preorder store purchase, rather than a crowdfunding campaign.
I do get the disappointment, but goodness, the Dragonsteel team has been transparently and open with us the vast majority of the time. The one time we’ve had a bit of confusion was with the progress bars recently.
Another part and point of the crowdfunding experience is to be in the whole process WITH the creators. Expediting the frustrations and excitement when things both go horribly wrong and when they go so amazingly well. Welcome to the sad parts of participating in the crowdfunding journey.
And from experience working in busy environments, I can’t imagine the pressure the team has just felt themselves trying to manage all the competing demands for attention and work to be accomplished.
The last piece of advice for those disappointed. Should you wish to ever back a different crowdfunding campaign please be mindful that MANY are run and executed with much less communication or success as this (or Year of Sanderson) have been. Let that temper whether crowdfunding is for you.
/rant.
All that said, thank you so much Dragonsteel team for the communication and willingness to engage with the community, even when parts of the community seem to just not like the crowdfunding experience.
Hi Samantha, Dragonsteel projects have a very high ratio of new backers for every new campaign they run. This has always been true. Brandon is popular enough that his fans will back his projects even when they have zero other experience with crowdfunding. Comments similar to the ones found here were rife during the beginning months of YoS when DS was stuck waiting for more copies of Tress to arrive.
Just remember to approach them compassionately, these are fans less experienced with the typical crowdfunding expectations. This doesn't make their feelings any less valid, and the feedback is something DS can choose whether or not to make use of for future campaigns. In this case the intent was likely to fulfill everything before Light Day, but due to product delays it wasn't possible. They also could have received way more Light Day orders than they expected. Lots of variables, and as always chances to learn for both DS and the community at large. Empathy and compassion will always win the day.
This user is a top contributor to this community!
Some of these comments are a bit surprising. It seems like many people may not have participated in many crowdfunding campaigns. Dragonsteel’s campaigns have been the most well executed and transparent campaigns I’ve participated in. Many commenters seem to have the misunderstanding that backing a crowdfunding campaign is the same as purchasing a product from a seller, and it’s just not. The biggest hurdle this campaign faced was the extensive delay of the playing cards (if my memory serves as to the only product that took months longer to be delivered than anticipated). That delay ate into all of the expected time the team had dedicated to fulfillment before the holiday sales and DSNX approached. The fact this rarely is an issue for Dragonsteel campaigns just speaks volumes to how well the previous campaigns went. As for those upset Bands of Morning were fulfilled before the campaign was, again, those were products ready to ship from a seller when paid for, rather than taking pledges to fund the development and production of products. I’m just really saddened by all the comments and downvotes that speak to people treating this campaign as if it were a preorder store purchase, rather than a crowdfunding campaign. I do get the disappointment, but goodness, the Dragonsteel team has been transparently and open with us the vast majority of the time. The one time we’ve had a bit of confusion was with the progress bars recently. Another part and point of the crowdfunding experience is to be in the whole process WITH the creators. Expediting the frustrations and excitement when things both go horribly wrong and when they go so amazingly well. Welcome to the sad parts of participating in the crowdfunding journey. And from experience working in busy environments, I can’t imagine the pressure the team has just felt themselves trying to manage all the competing demands for attention and work to be accomplished. The last piece of advice for those disappointed. Should you wish to ever back a different crowdfunding campaign please be mindful that MANY are run and executed with much less communication or success as this (or Year of Sanderson) have been. Let that temper whether crowdfunding is for you. /rant. All that said, thank you so much Dragonsteel team for the communication and willingness to engage with the community, even when parts of the community seem to just not like the crowdfunding experience.
Previously backed this creator's crowdfunding project
This user is a top contributor to this community!
Hi Samantha, Dragonsteel projects have a very high ratio of new backers for every new campaign they run. This has always been true. Brandon is popular enough that his fans will back his projects even when they have zero other experience with crowdfunding. Comments similar to the ones found here were rife during the beginning months of YoS when DS was stuck waiting for more copies of Tress to arrive. Just remember to approach them compassionately, these are fans less experienced with the typical crowdfunding expectations. This doesn't make their feelings any less valid, and the feedback is something DS can choose whether or not to make use of for future campaigns. In this case the intent was likely to fulfill everything before Light Day, but due to product delays it wasn't possible. They also could have received way more Light Day orders than they expected. Lots of variables, and as always chances to learn for both DS and the community at large. Empathy and compassion will always win the day.
This user is a top contributor to this community!