BackerKit FAQ

How does BackerKit crowdfunding work?

Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.

To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.

All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.

Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.

Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.

When will I be charged for my pledge?

Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.

What happens after the campaign is over?

The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.

The survey will be sent to the email address we have on file with your pledge.

Any additional payment will be charged when you complete your survey and confirm your order.

Project FAQ

Why BackerKit and not Kickstarter?

We at The Black Piper value innovation, and we especially value innovators who listen. BackerKit is both of these. From the beginning of our relationship, they have made it clear that they want to hear what creators and backers alike have to say. In addition, BackerKit has a vision for the future of crowdfunding that we, frankly, want to be a part of.

Why use crowdfunding?

When we Kickstarted our debut album, Kaladin, we learned a lot. The process was grueling, and we were a small team. No one knew who we were, and we had no idea if we would succeed. But we had the dream, the training, and the drive. Ultimately, the experience was rewarding. As a result of that campaign, we not only funded a successful book soundtrack, Kaladin, (owing to the incredible fans), but we also built some remarkable relationships and forged lifelong friendships we would not have otherwise. We would not trade the connecting bonds we made for anything. Also, during the Kickstarter, and throughout the subsequent production, the fans rose up and were a powerful force, pooling together to make Kaladin a reality. That album belongs to them. This album - The Black Prism - belongs to you! We want to share the process of creation with you. When you back our project, you become a part of it!

What format will the digital music come in?

All digital music will be delivered in .mp3 format. You can add $3 to your pledge if you would like THE BLACK PRISM in a lossless format. (Specific format is TBD.)

I saw an "Anthology" reward on your last campaign - where did it go?

The Tales of The Black Piper anthology is something we are supremely excited about, and we want it to have its own spotlight. We have removed it from this campaign and we will run a second campaign for the anthology very soon. We hope to have some extra surprises ready for you then, so stay tuned!

How will digital music be accessed?

All digital music will be delivered to you through your BackerKit account. This includes any additional albums you purchase.

Does The Black Piper create custom songs/compositions?

Yes! Please reach out to us through our website (https://theblackpiper.com/contact) for more information.

Can't find an answer to your questions?