BackerKit FAQ
How does BackerKit crowdfunding work?
Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.
To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.
All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.
Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.
Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.
When will I be charged for my pledge?
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.
What happens after the campaign is over?
The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.
The survey will be sent to the email address we have on file with your pledge.
Any additional payment will be charged when you complete your survey and confirm your order.
Project FAQ
How long until the project is completed?
The book will be complete by the time the campaign ends. Once we have collected funds and given ample time for survey completion, we will send the book to print. From there it will be in the hands of the printer, but should be complete and ready to fullfill by early January 2023!
Can I change my shipping address?
Yes! You will be able to change your address in BackerKit. If you need to change your address AFTER the pledge manager has been locked, just send an email to [email protected] to make any needed changes.
Why is tax and shipping charged later?
Charging shipping and taxes during the pledge manager phase allows backers to make any changes to their pledges that they want, like adding extra items or upgrading to a new level. This also helps us ensure that we get the best pricing for shipping for our backers. We did include a shipping chart based on current shipping fees to give you a general idea of what you may be charged when shipping and tax is collected, but keep in mind that the current state of global affairs means that shipping prices can and do change suddenly.