BackerKit FAQ
How does BackerKit crowdfunding work?
Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.
To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.
All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.
Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.
Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.
When will I be charged for my pledge?
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.
What happens after the campaign is over?
The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.
The survey will be sent to the email address we have on file with your pledge.
Any additional payment will be charged when you complete your survey and confirm your order.
Project FAQ
Are the timelines guaranteed?
We will do our best to maintain the timelines we've chosen, but there are some factors that can delay delivery. We do have multiple people helping with fulfilment (as we recognize that this is a larger campaign), and once we have everything in hand, we'll definitely focus on getting them out as quickly as possible between all available humans. If there are any complications, we will communicate them via updates.
Can these serve as holiday presents?
You're more than welcome to pledge as a holiday 2022 gift - and we will provide a little graphic for all that do in early December to either print out or digitially send to the recipient (a "this gift was purchased for you and will be on its way in 2023" note) - BUT please do not expect it in-hand (ie, delivered to us) before the holidays. Any such email requests will get automated replies listing our preorder policies, for the sake of our time.
What are the quality standards for the pins (since there are multiple makers)?
We will be following a rubric for all grading, which will be done by Mel and Jess (plus some friends). We'll be shipping standard grades only with the only exception being the random B grade tier. All pins will be sorted into standard, secondary and defect grades. We will order at least double of all pins to help ensure that we have enough to fulfill (as our averages for defect and secondary rates usually lie in the 50% range).