Hi, quick update to say orders have all been shipped for everyone who completed a survey, and it looks like a lot have already arrived at their destination. There's just a couple people left who have not completed a survey or who had card errors. So please check for errors and if you haven't seen a survey link, check your spam folder or send a help request if you still cannot find your survey.
Hey hey everyone! Super quick check-in, but the smoke tests have been sent to a handful of backers. The smoke test is a here to find any potential issues in the survey first - so if you received a survey but think something is wrong (shipping cost, missing items, etc), please do reach out to me (best via email: [email protected])
If I don't hear of any trouble then the survey will get sent to everyone, and then your packages will be on the way soon!
Thank you so much for your support of my Studio Summer Shop! I've got everything set up for surveys and have requested a review from BackerKit, so as soon as that check is done we'll be heading into smoke tests (where we send a few surveys out to check for bugs), then the full survey process. We're moving quickly on this one since it's not funding any new product, just existing product, so here's what to expect in the next couple weeks:
Surveys should be sent in the next few days. I'm hoping for today or tomorrow but it could take into early next week, depending on the review.
Assuming I'm able to send the surveys this week, the rest of the timeline is as follows and may adjust by a few days depending on need here:
August 14: 48-hour warning for surveys closing should send, just one(ish) week after surveys opening.
August 17: 48-hour warning for charging cards should send on or around this date. This is for the shipping charges, any new items added, and any payments that didn't go through after the campaign ended. Cards would actually be charged 48 hours later sometime on August 19.
August 19: 48-hour warning for locking addresses.
Shipping will run roughly August 24-September 15. My hope is to wrap everything up in August but I have a few time conflicts with conventions at the end of August/early September that might complicate that process a bit. In any case, shipping is on track to end by September 15 at the latest.
So, keep an eye out for all those alerts and survey asks from BackerKit coming your way shortly, Adventurers! I can't wait to get these pins and stickers (and even a few prints/bookmarks/magnets!) in your hands very soon ^_^
Please fill them out as soon as possible! We will charge postage in a week or so once most people have done so, and then start shipping in the second half of this month/early September!
You will get a 48-hour warning before we charge shipping!
Hello :) Thank you for your support! I was asked if the items shown in the campaign page will be available individually the add-on shop, and yes they will!
Due to the way Backerkit is set up it's easier for me do that part in the survey add-on shop. In the campaign add-ons I can't keep stock of variations, and I can't transfer all of the work I did setting up items in my past projects there.
I'll be sending out surveys hopefully next week and you'll be able to purchase any items individually. I just need to finish setting items up and then doublecheck all of my stock counts
If you have any questions feel free to email me at [email protected]
Some quick promos for upcoming things...
Launching in 2 days, restocking weens and adding new ones (these are mostly all in the add-on shop already)
And a project I'm not sure when I'll launch this one, but just gauging interest early
And early next year for Pintopia I'm going to add more birds to the tiny bird series
All orders that have been filled out are now locked. We are packing them all up and working on charging cards in the next 48hours. We are hoping to get them all shipped out by Monday/ Tuesday
I've sent all of the surveys now, so you can confirm your add-ons from the campaign, choose items if there were options, and let me know your shipping address.
For those of you who are waiting on items from my previous campaign, Deadly Tangle Clothing & Accessories, I'll be shipping those items together with these from the Summer CELL-out. In this case, the shipping fees will look too high in the survey, so I'll either edit the fees before I charge cards or refund them if I end up taking too much.
Thanks again for your support, and I hope you enjoy your items!
Wow, the last update was only 5 days ago. Since then, the Preorder Store opened, surveys were sent out and nearly everyone completed theirs! Good going, team! 👏
The Preorder Store will close on Saturday August 8th at 7PM CEST/10AM PST. This is also when orders start locking for those who filled out their survey. You'll get a final notice for that soon!
So far everything looks good, but let me repeat that I might have to manually bump some orders into their appropriate shipping tier. Nothing changes in the pricing, it's just tricky to get BackerKit to filter items correctly when using a combination of flat mail and parcel. No one will be overcharged. More likely undercharged.
If you get a confirmation mail that your order was changed it will have been me. (I also apologise to the person who had a double reward added and removed again-- that was me, misunderstanding how the filter works. Sorry!!!🙏)
We wanted to give you some Sprinkle Pete status updates!!
The first set of orders will be shipping on Monday! 📬 YIPPEE! This will be nine packages. You should receive an email if you're one of the nine! Unfortunately, we ran out of envelopes midway through packing. We'll be getting more on Wednesday! If you have completed your survey and received an email about locking your address but you don't get an email saying your order has shipped, assume it will go out between Wednesday and Friday!
We also have a few people with payments that haven't gone through or who didn't quite finish their surveys. 💸 Double check your survey and payment information if you haven't gotten any emails about locking your address!
Thank you all so much for your support and patience! 💕 We were hoping to get the orders out sooner but we forgot that things on the backend take a long time. We are SO EXCITED for everyone to get their packages! We had a ton of fun packing up the mystery bags.
If you have any issues with your order or any questions at all, please leave a comment here or email [email protected] ! THANK YOU AGAIN!!!
