Ok the Smoke Test has been sent for the Pledge Manager Survey! In case you are not familiar with what this is, it is a test of the Pledge Manager Survey where it is sent out to 5% of backers (301 backers in this case) to give us an opportunity to correct anything before it is sent out to everyone! Usually after 24 hours or so, if everything is looking good then we would send out the remainder of the surveys. I'll check in on responses tomorrow to see how everything is going. If you encounter anything odd, please reach out to us at [email protected] instead of BackerKit over the weekend, since they are out of the office.
As soon as you answer your surveys you should get the available PDFs for Demonic Grimoire in your survey. Many of the other projects participating in group shipping have likely been communicating with you about how they are delivering their project's digital files. We will let you know if there are any other projects that we will send PDFs through this BackerKit Survey as well.
We will have another update when the Smoke Test is complete and all of the surveys are sent as well as when the Pre-order Store opens.
First thing first, thank you so much for your patience while we had a delay on our end with the pledge manager survey!
We really appreciate your support for this project. We know a lot of you have been wondering when those PDFs will finally materialize. We also know that our previous update gave a timeline that has, shall we say, wandered a little deeper into the abyss than we originally expected. And we've seen your comments. The excitement, the "ETA?" questions, the frustration, and everything in between. We appreciate all of it.
So rather than making you decipher another prophecy from an ancient demonic scroll, we're going to give you the important bit up front:
PDFs will be delivered to backers via the BackerKit Survey as planned. We expect this survey to be sent out at the end of this week, by Friday August 28th. However, we are also providing all of the PDFs for the projects via this update at the drive link the the backer only section.
While we don't normally send out PDFs this way, we know you are eager to receive them and didn't want you to wait any longer while we work out the remaining kinks in the complicated Demon Month Pledge Manager (different than a normal Pledge Manager build). ACCESS TO THESE LINKS WILL BE REMOVED ONCE THE SURVEYS HAVE BEEN SENT, since you will then be able to download them via BackerKit.
When Pledge Manager Surveys are sent out, Backerkit will also send out PDFs automatically. The PDFs will be available on the BackerKit Pledge Manager as soon as surveys are sent. No need for orders to be locked or cards charged!
All files are complete for all components and we have final quotes with our selected manufacturers for all products. Some items are in already almost done with the prepress process, meaning they will start printing soon and others are still in quoting. We’ll have further production updates to communicate the next steps in that process, but for the moment our focus is getting these PDF’s into your hands so that you can begin summoning horrible things on your players.
We're sorry the waiting is frustrating. You backed this project, and you deserve to know what's happening. And hopefully this helps while we get the pledge manager together, the goal is to have that sent out by the end of the week.
Thank you for sticking with us, for asking questions, for keeping us honest, and—most importantly—for being excited about these demons that you helped turn into a full Grimoire. We can't wait for you to start playing with them..
Hey all--thanks for bearing with us through this digital file distribution SNAFU. BackerKit told me not to send out a survey to backers due to the Exalted Funeral mega-pledge-manager that is starting to roll out right now. But they also said that you won't get notified about the digital rewards without a survey 😵💫 They did offer me a workaround that they say should work, so here it is:
I added the pdf for all of the digital tier backers as an "instant access" reward, which means that you immediately get access to the file.
The only problem is that, since the campaign is already over, you will not get an email notification from BackerKit letting you know that it's there or where to find it.
But...they tell me that you can navigate to your backer dashboard (looks like it's under "Your Pledges & Surveys" in the main navigation) and then click on Your Digital Rewards to find it.
You should also be able to find the file if you look in your actual pledge.
I have also added the file to DTRPG and delivered it through the BK integration tool. It sounds like it worked, but, once again, you will not receive any notification from BK or DTRPG that it's there. You have to log in and look for it in your library. If you use a different email address with DTRPG than BackerKit and you would like me to use that one instead, please respond to this update or message me directly with the info ([email protected]) and I'll make sure you get it.
Once again, I'm sorry for the confusion on this. I hadn't thought it would be such an ordeal to get pdfs to folks with the mega-pledge-manager system in place. But I think if we ever do one of these in the future we'll know how to handle it better from the beginning to avoid this from happening again.
The good news is that I got the printed proof the other day and it looks awesome! I'm really happy with how this zine turned out. We'll go ahead with the full print run and get these things sent over to the Exalted Funeral warehouse really soon!
Sorry for the lengthy silence! The project is still marching along, fear not. I'm terrible at PR, but I think you all will enjoy the finished pack. The POGs turned out amazing!
I have shipped packages to all but 12 US backers. The other 12 should be going out Monday or Tuesday and I need to place drop ship to all the non-US backers. I hope to get that done in the next few days. So close.
I am in the middle of moving material (books...lots of books) from my garage to a warehouse and that has eaten into my weekend.
OK--it looks like I may have solved the pdf issue. The folks at BackerKit tell me that I cannot actually send out download links without running the survey...but that I should not do a survey since Exalted Funeral is running the mega-pledge-manager and it could mess things up. But they also said that I can add the pdf files directly to your My Digital Rewards library in BackerKit (you'll have access to the files from your dashboard, you just will not get an email with a download link.) I have directions on how to set it up, and it looks pretty straight forward, but it will probably take me a day or two to get everything in order. (It also sounds like some people are just finding the files in their DTRPG libraries once I add them that way--so you might look there as well.) I'll let you all know once the files have been added to your My Digital Rewards libraries and send some images of the front proof soon! Thanks for your patience and for hanging with us while we work through this system. It's a bit of a pain, but I think it will be worth it for everyone who backed multiple projects (or anyone who backed us internationally).
Very exciting day today! We reviewed and accepted the unbound proof. Printing begins and then we'll send the books to Exalted to be distributed. And...we're getting ready to launch crowdfunding for a new OSE adventure here on Backerkit. This is an exciting horror adventure involved a cursed town, a malevolent fog, and a pirate ship that has arisen from the sea. If you'd like to be notified when it launches, click here: https://www.backerkit.com/c/projects/parallel-dimension-gaming/crimson-wake-an-adventure-for-ose?ref=ddgdd-update. Happy gaming all! PDG p.s. We think everybody received their PDF of DDGDD. If you didn't and you should have, please let us know.
Apparently the PDFs of the new core books for OSE are available on DriveThruRPG before backers have them, something we paid money for months ago. Why did I bother backing something "100% complete", if I was going to be left waiting for months after being charged without getting the PDFs, while those didn't back can get them right now?
To be honest I'm really quite unhappy with Exalted Funeral over this, and would like to know what exactly will be done to rectify this situation for backers, if anything.
Lines for the book are fully finished and I have begun to color. Please enjoy PHRANAX in all the full colored glory. I'll be posting a few of the finals in the coming week, but I'll try and keep some things secret for the final book. Enjoy!
