Frequently Asked Questions
Find answers to your questions
Project FAQ
Our current estimate for the Base Bags is August, but this is not set in stone and could be sooner! Unlike a standard backpack, every Base Bag uses a magnetic panel system. Before any orders ship, every panel design must be individually tested to ensure the magnets are aligned correctly, securely attached, and can support the panel's weight. This extra quality control helps prevent loose magnets or poorly fitting panels. Manufacturing the bags themselves only takes about a month. The majority of the timeline is dedicated to production, testing, quality checks, and shipping everything safely to us before fulfillment begins.
This campaign will not support BackerKit's Pay Later payment option. We've found that delayed payments can significantly impact manufacturing schedules, ordering quantities, and fulfillment timelines. Requiring payment at the end of the campaign allows us to begin production as quickly as possible and helps keep the project on schedule for everyone.
Shipping is not charged during the campaign. Shipping costs will be collected after the campaign ends through BackerKit's pledge manager once your order is finalized. This allows us to calculate the most accurate shipping costs based on your rewards and add-ons.
Our current estimated shipping window is August. Please remember this is only an estimate and may change depending on production progress. If we're able to finish earlier, we'll absolutely begin shipping sooner!
πΊπΈ United States $10 flat shipping +$5 for each additional Base Bag π¨π¦ Canada & π²π½ Mexico $15 flat shipping +$5 for each additional Base Bag π Everywhere Else $20 flat shipping +$5 for each additional Base Bag π¦ Panels +$2 shipping per Panel added to your order.
No! Panel add-ons will ship together with your Base Bag whenever possible.
Plush Bags will ship immediately after the BackerKit campaign ends. Because they are manufactured separately from the Base Bags, they're ready much sooner and won't need to wait for panel production and testing.
πΊπΈ United States $7 π¨π¦ Canada & π²π½ Mexico $12 π Everywhere Else $18
No. Since Plush Bags are ready much earlier, they will ship separately from Base Bag orders. This allows you to receive your plush companion without waiting for the modular bags to finish production.
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesnβt, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.