Danielle Reynolds
CREATOR
15+ projects backed in 2025
20+ projects backed in 2026
about 3 hours ago
Project Update: BIG Pin Update- Good News and Bad News
Hello everyone!
Like the title says, this update will be a bit of a mixed bag with some good news and bad news. We'll start with the good, but please read to the end!
Like the title says, this update will be a bit of a mixed bag with some good news and bad news. We'll start with the good, but please read to the end!
First, Good News:
The pins are finally here! They were delivered to me early last week, and I've been hard at work quality checking, counting, and taking photos of them. They look adorable and the packaging I designed for them looks fantastic! I truly cannot wait for you to get your orders!
Unfortunately, there is also some bad news:
While quality checking/sorting the pins, I noticed a lot of them are damaged. I can't tell if this was a shipping/ packaging issue on the manufacturer's part, or if they just didn't do as thorough of quality checking as they usually do, but there are a LOT of pins affected. I estimate around 60% of these pins have scratches on the face of them, spots in the lighter enamel colors, one design has the wrong color enamel entirely, bubbles under the plating, missing enamel in some designs, and scrapes on the edges/corners of them. I've already reached out to my manufacturer with my concerns but have yet to hear back. I really hope they offer to replace the damaged pins, especially since there are sooo many but until they respond to my email, I don't know what will happen. This is super disappointing- this is the fourth time I've used this manufacturer for pins and I haven't had any issues with them before, but I do think they will fix this!
More Good News!
Fortunately however, while a lot of the pins are damaged or have noticeable flaws, I have enough of most designs to fulfill your orders. As with all my campaigns, I ordered much more than I needed for this project in the hope of listing these in my shop after the campaign concludes, so I ended up with enough pins in good condition that I can fill most campaign orders.
That being said, there are two designs that I do not have enough pins for. Those being the Boston Cream Doughnut Spider, which I only have 14 'A Grade' ones out of the 31 I need, and the Challah Centipede which looks greenish instead of the rich brown they were supposed to be- which unfortunately affects all pins of this design.
That being said, there are two designs that I do not have enough pins for. Those being the Boston Cream Doughnut Spider, which I only have 14 'A Grade' ones out of the 31 I need, and the Challah Centipede which looks greenish instead of the rich brown they were supposed to be- which unfortunately affects all pins of this design.
If you ordered the BOSTON CREAM DOUGHNUT SPIDER or CHALLAH CENTIPEDE:
Please comment on this update, message me on Instagram (apothecaryoctopus), OR email me at [email protected] which of the following is your preferred course of action:
- You are OK with receiving one of the 'flawed' pins, with a free bonus sticker included for compensation! Flawed pins will only be ones with minimal issues, like small scratches on the edges of the design (ex. the above photo on the left)
- You prefer to wait for the remakes (which may take a couple weeks!)
- Boston Cream ONLY: You want one of the 'perfect' pins and don't want to wait. These can go out to the first 14 or so folks who email me.
If you ordered one or both of these designs and I don't hear from you by June 15th, I will assume you are OK waiting for the remakes.
Since I do have enough of the other designs to fulfill orders without the Boston Cream Spider or Challah Centipede, I do plan to start shipping your orders this week. If you need to update your address because you moved or just need your order delivered somewhere else, please keep an eye out for the 'locking addresses' email that should go out tonight and follow the prompts to update your shipping address. If you don't need to make any updates, you can ignore that message and I'll send it to the address you provided with your survey :)
I'm so sorry this isn't a happier update, but I do hope I can clear this up soon and the folks who ordered the Boston Cream and Challah Centipede pins won't have to wait too long for the new pins.
Thank you for reading, and again thank you so much for your patience!
-Danny
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