Arcanepursuit
CREATOR
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about 1 month ago

Project Update: Shipping discrepancy refunds

Hello all, Still working on getting the pins ready for shipment. Some of y'all might have seen the credits that were added to your account. I over-estimated the weight of each pin when calculating shipping, and have since then fixed the weight of each pin on the backend which applied credits to your accounts. From what i can tell these credits can be used for items if they were issued before shipping was locked, but as shipping has locked they cannot be used for items. So I have manually refunded the amount for these credits back to your cards and you should be seeing the funds in 5-15 days. Thank you for being patient with me as i learn the behind the scenes pledge manager. These refunds do not affect your current order in any way, they were additional funds from shipping. Thank you again for all the support,

-Arcanepursuit
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