Frequently Asked Questions
Find answers to your questions
Project FAQ
E-books obviously don't have shipping. For the physical items, we're currently looking at USPS flat rate shipping boxes. PLEASE NOTE: The current political situation in the US makes things very hard to figure out in terms of shipping. Navigating tariffs and Because of this, we have limited the shipping options to USA, Canada, Mexico, Ireland, UK, Australia, and New Zealand. Because of this, we will be charging shipping separately AFTER the campaign during the pledge management. These are rough estimates for how much shipping will be. Keep in mind that if you grab multiple books, then shipping will be more. $10 USA $35 Canada $45 Mexico $50 Australia, NZ, Ireland, UK If we do not offer shipping to your country you may consider backing at the base $10 tier. This still gives us a boost towards our goals and you'll still get to read the book!
Lemon Balm is the first of five main-series books. Here is the current status of the other books - Aloe: Written and alpha read. - Lavender: Written. - Amaranth: Written. - Narcissus: In progress. We also have some side projects within the universe that are in various stages of completion: - Rose: In progress. (Acanthus' back story) - Aster: In progress. (Esmeralda and Austin) - Cinnamon: In progress. (Conan's story.) Needless to say, we've got a lot of the series written and don't plan on stopping any time soon.
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.