I've heard that several backers have received an address verification from VR Distribution, they are who is handling fulfillment in Australia and New Zealand. If you don't have such an email, check spam/etc, or shoot me an email at [email protected]. Hopefully games will be at your tables very soon!
Hey friends, I have what I hope is actual good news to share on shipping in the UK? I've been told the goods have arrived and have started shipping at the UK hub. Now, to be fair, I've been told a lot of things so far - so my fingers are crossed that this is actually the truth and that you'll all be getting your games in the next week or so.
I believe we have a similar situation in Australia - the boat arrived last week and things should just be finishing customs clearance now.
I cannot properly express how angry I am at getting the runaround on this, and the fact that your games have been delayed - frankly needlessly. It's not acceptable and we'll be reconsidering partner relationships going forward for future projects. I'm very sorry to everyone that's been waiting, I know how frustrating that can be.
All that being said, I do hope the game is worth the few extra weeks' wait, and that you enjoy your experience with Innovation Ultimate. I think it's a pretty cool game :)
(If you're in the US, use asmadigames.com/replacements)
If you have a replacement request for a missing component, and are outside the US, the process is going to be to email us at [email protected], with the following information:
Your name, email and full address, including phone# (and if you are in a country that requires it for shipping, tax ID)
What component is missing/damaged
Whether you would prefer a replacement or a partial refund, and if so how much you would like refunded.
Sorry for the delays in getting this up and running. It has been a preeeetty terrible couple weeks for everyone in the industry, us included. Lets all hope things calm down soon!
Hey all, hope you are having a better couple weeks than we are! We're muddling through the tariff news and hoping the storm blows over soon. What a painfully useless set of nonsense. Luckily, Ultimate was through customs before any of it started. Unluckily, the base printing of 4th Edition is not, and it's delayed indefinitely (for the US) until we can find a way to get it here reasonably.
It is...way beyond the time when I thought every game would be in backers hands, and I am sorry to share that that is not the case for Australia, New Zealand, and the UK. I've been told the container for Australia is hitting port next week, April 15th. The UK games should be on a similar timeline. I have no words for how ridiculous this is, beyond that I am sorry and wish you had your games already.
Everyplace else should be done with fulfillment, except for EU backers who didn't address verify, and we'll be shipping those out soon.
We will also be starting up replacement part requests for Europe this week, I know a few folks have had minor issues.
Spare some love for the many other creators and companies out there who are in a WAY bigger mess than we are. I cannot imagine the stress some of them are going through with very large games fulfilling into a huge mire of unnecessary costs.
I have received word that the games have finally made it across the border. Queue of other projects for fulfillment is 1-2 weeks, and then our orders will ship. Very sorry for the delays - the world of freight is a huge mess right now!
I am still awaiting an update on other hubs (UK, AU/NZ, Asia).
Hello! If you are in the following regions, you should have received (or be receiving in the next 24 hours) an address confirmation email from your hub:
Asia Africa South America Australia (And NZ) Mexico Israel Russia
It will look like this, and include a link for you to confirm your address - and for certain regions, provide a tax number (Brazil especially, but some others).
If you do not receive an email by Friday and are in one of those regions, reach out to me at innovation @ asmadigames.com and I'll deal with your confirmation manually.
Shipping for these regions will begin soon - sorry for the delays, it's a bit of a wild time for shipping out there for a variety of reasons.
A lot of folks have asked here and elsewhere when the Pledge Manager will be open, and I know we've mentioned dates we've hoped to have it by. The simple answer - the Pledge Manager will open once the game is fully submitted to the factory and ready for print. Until then, all of our focus will be on making that happen!
Hello friends, associates, innovationauts, and puppers*!
It has been a little over 24 hours, and it's been a great first day for Innovation Ultimate. Over 1500 backers, $100K raised, triple our goal, and some pretty ridiculous games of Innovation that we streamed online. If you missed the streams, worry not, we'll be doing more soon!
It's not a real card, shh.
As the card demands, I'd like to thank each and every person who's chosen to support our project here on BackerKit - you all are the reason we make games, and you're also the reason we're able to make games. We're thrilled that so many folks still enjoy a game that was built almost 15 years ago now, and one that we're very excited to upgrade.
I received my copy in Australia yesterday and I wanted to take the time to thank everyone who worked on this amazing production. I had a high hopes and they were blown out of the water by the game I played last night. The box looks a million bucks, the card design is clear, the artwork is the best of all editions so far, the rulebook is brilliantly organised and easy to use, and the quantity of content is generous to the point of excess. Bravo to all involved for taking such a great game and making it even better.
