Project Update: Pins are here! + Some unfortunate delays
Hello everyone!
The pins have finally arrived to me! I have finished grading them and plan to begin shipping starting the end of this week, but unfortunately there is an issue with some of the designs.
My manufacturer has made a few mistakes and some of the pins I received for a couple of the designs have either color or quality issues that I am having them fix right now. For example, some of the pins have incorrect colors compared to the sample I approved. If your pledge contains any of the following pins, then your shipment will be delayed until I receive the corrected pins in hand:
The pins have finally arrived to me! I have finished grading them and plan to begin shipping starting the end of this week, but unfortunately there is an issue with some of the designs.
My manufacturer has made a few mistakes and some of the pins I received for a couple of the designs have either color or quality issues that I am having them fix right now. For example, some of the pins have incorrect colors compared to the sample I approved. If your pledge contains any of the following pins, then your shipment will be delayed until I receive the corrected pins in hand:
- Crisis Moon
- Dreamer
- Doremi
- Seraphic
- Dragon Fairy
- Goddess
Dreamer, Doremi, and Seraphic all have incorrect colors in some shape or form. For example, Seraphic's eye color is completely different from Lunatic, when they should be the same color as they are the same girl.
Crisis Moon, Dragon Fairy, and Goddess have some form of quality issues. For example, a large majority of the Crisis Moon pins I received have this yellow mark on her forehead.
As supporters of my project, you all deserve quality pins and I refuse to send out any pins with incorrect colors or compromised quality. Starting this weekend, my manufacturer will be taking a break for Chinese New Year for around two weeks. I will also be out of the country from February 21st until March 19th, so it will take a little longer to get them fixed. I really wanted to get these pins to you all by the estimated date, but for those who are affected, the new estimated ship out timeframe will be late March. I truly am sorry for this unexpected delay. I will be sure to send out an update when the issues for the pins have been fixed and I have them in hand. I appreciate your understanding and patience for this situation.
Aside from the affected pins, the rest of the designs came out beautifully and I am excited to share a few pictures with you all! Please take a look below!
For those who are unaffected: There are a handful of you that have not filled out your survey and some of you who have errored cards that occurred when charging for extra add-ons post campaign. I am currently aiming to send out all unaffected packages before February 21st as I will be out of the country after that date. If you complete your survey or fix your payment past February 19th, I will be unable to ship your rewards until after I return on March 19th.
Once your package has been shipped out, I will send a tracking number so you can monitor its progress. If there are any issues or you have any questions, please feel free to contact me.
While I am super excited for some of you to receive your rewards, I once again must apologize to those of you who are affected. Please be assured that I will be working closely with my manufacturer for these remakes. As always, please feel free to reach out to me if you have any questions or need assistance!
With love,
Lili ♥
Once your package has been shipped out, I will send a tracking number so you can monitor its progress. If there are any issues or you have any questions, please feel free to contact me.
While I am super excited for some of you to receive your rewards, I once again must apologize to those of you who are affected. Please be assured that I will be working closely with my manufacturer for these remakes. As always, please feel free to reach out to me if you have any questions or need assistance!
With love,
Lili ♥
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