UK orders normally take 1-3 days to arrive. However delays can happen, so please allow 2 weeks for your order to arrive. International deliveries normally take 7 working days. However delays can happen, and sometimes orders can take 4-6 weeks to arrive. After this point if you have not had your order, please contact me. All international orders will be sent with tracking.

Yes! The pins are exclusive to the campaign, and those who back both my campaign and Pin & Tonic's campaign will receive them for free. My pins won't be graded as scrupulously as normal, but however I won't send out any c-grades or pins with major flaws. Since we need to order extra pins to make sure we have enough of a decent grade for those who back the campaign, leftovers will be sold afterwards but these designs will not be re-stocked.

The cardigans are made of 100% acrylic, and are responsibly sourced & manufactured here in the UK.

I am aiming for the cardigans to be hip length, not too long but not waist height. I don't want them to be so long that they cause issues for wheelchair users. Where they fall however will depend on your height! (I'm on the short side so lots of cardigans are long on me - but I am happy with this!)

UK customers can exchange their size if they pay for the shipping cost. However due to the cost of shipping, I am unable to offer this option to International customers since the cost of shipping is so high. Each design size will be Small, Large, 2XL and 4XL. Since cardigans can be worn a size larger, I am skipping some sizes to make it easier to reach the MOQ needed for production (each size has an individual MOQ). If in doubt, I would go for a size larger for a cosy look! Refunds are available. if the package goes missing, or if it is faulty. Otherwise, refunds cannot be given on a campaign item.

BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.

If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.

Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.

1. Select a pledge level with the reward(s) you would like to receive
2. Select any add-ons
3. Confirm your pledge!

• You are charged only if the campaign meets its funding goal.
• Charges happen when the campaign ends, not when you pledge.

After the campaign ends, you'll receive a survey to pay for any applicable shipping fees, calculated based on your shipping address.

Pay Over Time allows you to split your pledge into multiple payments over a set period. Your card will be charged according to the payment schedule (four monthly payments). Only available for projects that enable this feature. Learn More »

Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.

You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.

Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.

For specific questions about your pledge or the project, you can view the Project FAQ below, search for your answer within the project, or send a message to the BackerKit Support Team or to the project creator.