Frequently Asked Questions
Find answers to your questions
Project FAQ
Yes! You will gain access to the PM and be able to purchase the games and upgrades/expansions a la carte. However, discounted pricing will not be available and neither will any cross promotional content.
Yes, we offer a retailer pledge for $5 as a credit towards a retail purchase once our pledge manager opens. Simply choose the "Retailer Pledge" and we'll let you know how to complete your order. This process will vary depending on your region, import fees, and applicable taxes. All retailer pledges will require verification oof their business prior to fulfillment.
Headliner and all promo content will be physically printed in English, only. We will provide digital rulebook translations for all rulebooks in the following languages: Spanish, German, French.
Headliner will include a paper insert and will fit all mini-expansions and components.
Headliner is sized at 190*140*51mm (The same as Jingle Bell Roll), and will fit in the Modern Meeple bag!
As of right now, we can only offer Garden Club and/or Petal since these crowdfunding campaign will be fulfilling around the same time. We hope to be able to offer more of our catalog outside of the US soon, and are exploring options to make that happen now. It is certainly our goal for everyone to experience our games regardless of their location! We are a small team and these logistics take time, we appreciate your patience.
You bet! We will have two options to receive your pledge: shipping or local pickup. If you are local to Memphis, TN (or just want to meet us in person to pick up your pledge), we will let you know when and where our local pick up party will take place! No shipping charges will be included for local pickup, but tax will still be applied in the pledge manager. More details to come.
We will be able to offer refunds up until two weeks after the campaign ends. Due to manufacturing logistics and our timeline to deliver swiftly, we cannot issue full refunds after this date. Refund requests will be addressed on a case-by-case basis, and any granted requests will only be able to receive up to a 50% refund due fees paid after the campaign.
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.