Frequently Asked Questions
Find answers to your questions
Project FAQ
Crowdfunding is based on live communication between the creator and the recipient of the final product. This allows us to create the best product possible, as we can dynamically alter and improve upon it based on feedback from the community.
Backers who qualify will have the opportunity to have their name included as a supporter of this campaign in the final product!
After the campaign, you will receive your pledge manager survey. There will be a question within your survey that let’s you choose your preferred size.
After the campaign, you will receive your pledge manager survey. There will be a question within your survey that let’s you choose your preferred option.
In short, these tiers will have signed items in them or high value items such as custom props. This means that we need to put a cap on how many total items will be signed for the sanity of or cast and prop master!
No. Shipping will be charged later in the pledge manager after the campaign ends. We'll collect your shipping information and charge shipping closer to fulfillment when we're getting ready to send out your rewards. This helps ensure we can provide the most accurate shipping rates possible.
We will confirm in the backend if you have followed before the campaign launched, reserved before hand, or pledged within the first 48 hours. By doing so we ensure that each backer will receive their qualifying incentives.
To thank Patreon subscribers for their support of Cinema Therapy, we've got this exclusive tier, BUT you must do the following to access it: 1. Be subscribed to the Cinema Therapy Patreon during the campaign. 2. Access the BackerKit campaign by clicking the links provided on Cinema Therapy's Patreon. 3. Back the Patreon exclusive tier! To subscribe to the Patreon or to access the Patreon pledge tier, click https://www.patreon.com/cw/CinemaTherapy IF YOU ARE A PATREON AND FORGOT TO BACK DIRECTLY THROUGH THE LINK PROVIDED ON CINEMA THERAPY'S PATREON, YOU CAN STILL FOLLOW THAT LINK, AND CLICK "SWITCH MY PLEDGE", AND ALL ITEMS FOR THAT TIER WILL THEN BE INCLUDED! More details can be found here if you're in need of more help https://help.backerkit.com/article/936-locked-pledge-levels
Please contact [email protected] for any additional support on this campaign. Thank you!
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.