BackerKit FAQ
How does BackerKit crowdfunding work?
Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.
To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.
All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.
Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.
Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.
When will I be charged for my pledge?
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.
What happens after the campaign is over?
The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.
The survey will be sent to the email address we have on file with your pledge.
Any additional payment will be charged when you complete your survey and confirm your order.
Project FAQ
Will these be available for purchase afterwards?
Yes, they will be available in my website for purchase, but the retail cost will be a bit higher than the campaign price. This, along with receiving any exclusive campaign freebies that we unlock, are the perks of supporting the campaign while it's live! :D
How do I choose the designs I want?
Right after the campaign is completed, I will begin sending out surveys to collect the following information: -Designs you wish to pick -Delivery address -Any extra add-ons or items you wish to add to your pledge The survey will be sent to the email address that you submit while making your pledge, so please make sure to check your email and the spam folder regularly! :)
I have more questions, can I contact you?
Of course! Feel free to ask any doubts regarding this project to [email protected], and I will reply as soon as possible.
How much will shipping be?
Shipping will be charged after the campaign, separately from your pledge amount, when the BackerKit post-campaign survey is sent out for you to fill. This is to guarantee the most accurate pricing for your pledges. You will be able to add last-minute add-ons during this stage of the campaign. This campaign is organized and fulfilled from Spain, so here is an approximate idea of shipping costs for your reference. The shipping prices shown are approximate (if there's an increase of the cost, it will not be very high) depending on final weight of the standard letter including any extra unlocked freebies, but will try to get the lowest price possible for shipping and provide as much variety of options as available. National orders (Spain): ~5$ for most pledges, approximately EU orders (Europe): ~6$ for most pledges, possibility of ~12$ tracked option to most destinations, approximately United States, Canada, Australia: ~$6 untracked option for 1-pin pledges (with possibility to upgrade to tracked shipping if preferred), ~$10-15 with tracking for a wide range of pledges Other international destinations: ~$10-15 with tracking for a wide range of pledges Some add-on items that you include with your pledge might increase the shipping costs due to weight and/or size of the items. Please bear this in mind! Please bear in mind that backers/customers are responsible for any VAT import duties or taxes that the local courier (national postal service of your respective country) might apply for international orders. UK customers: due to VAT processing rules specific to the UK, unfortunately I cannot process your pledges through BackerKit, but you may pledge through an Etsy listing. Feel free to contact me if you need further assistance with your pledge/add-ons!