BackerKit FAQ

How does BackerKit crowdfunding work?

Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.

To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.

All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.

Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.

Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.

When will I be charged for my pledge?

Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.

What happens after the campaign is over?

The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.

The survey will be sent to the email address we have on file with your pledge.

Any additional payment will be charged when you complete your survey and confirm your order.

Project FAQ

How do I use these cards?

Enlighten Tarot is a standard 78 card tarot deck with the major and minor arcanas on one side and keywords, readings, and symbolism on the other side. You can use the cards for readings, as flashcards, or to meditate on the beautiful images. There are 6 additional cards full of supplementary info.

Where do you ship to?

We are located in the US and will ship nearly everywhere, worldwide. You can see the shipping rates under "Shipping" on our project page. We will collect shipping after the campaign is over. Below you can find the list of places we CANNOT ship to. We are not responsible for any VAT fees or taxes/fees that you may incur in your country, you will be responsible for paying those. USPS isn't accepting inbound mail or packages addressed to the following countries: Countries not accepting packages from USPS: Afghanistan Belarus Brunei Darussalam Gaza Strip Laos (accepting Priority Mail Express International only) Myanmar Niue (accepting Priority Mail Express International only) Russian Federation Syrian Arab Republic Yemen

I have a question, how do I contact you?

Please email us if you have any questions or need help. Our email address is [email protected] or you can contact us through our website, www.cosmiceye.org

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