Frequently Asked Questions
Find answers to your questions
Project FAQ
This is our first Backerkit campaign and we are excited to use such an incredible platform that helps bring creative projects to life. The upfront cost for ordering these dust jackets is a bit pricey, and we wanted to make sure we didn't just get a handful of orders leaving us covering the printing and shipping costs out of our pockets. Having a minimum funding goal means our expenses will at least be covered. Another fun aspect of Backerkit is the Stretch Rewards, which are additional little rewards you can get once certain funding goals are met!
As long as this project hits the funding minimum, you will be automatically charged by Backerkit once the campaign closes on January 4th.
Our goal is for these dust jackets to ship in May 2027 at the latest! There's a good chance we'll be able to get them to you earlier, but want to make sure we allow time for any unexpected hiccups.
You will be charged for shipping right before order fulfillment in the spring. At that time, you will also be able to confirm your current shipping address! Note - If you do not pay your shipping fee, you will forfeit your order.
We are thrilled to offer these dust jackets worldwide! As of right now, the two countries our fulfillment partner cannot ship to are Russia and Iran.
The only way to guarantee you can get these dust jackets and prints is to order them during the campaign. While there may be other opportunities to purchase them later (overstock sale, scratch and dent sale, in person signings), we cannot guarantee availability.
Once we hit certain funding goals, we will reveal the next stretch reward. For this campaign, stretch rewards will be free and automatically added to your order.
You can change your pledge anytime before the campaign ends. Once the campaign ends, there are no returns or refunds.
When the series was acquired by a traditional publisher, we thought there would still be a way for us to finish the special edition hardcovers. Unfortunately, our publisher has been uninterested in allowing us to finish the special editions and also has refused to partner with interested bookboxes to produce other special editions. That is the main reason we are doing this Backerkit--to give our readers a way to celebrate the series and create their own special edition sets. We understand this is disappointing, but there is nothing we can do to change the situation. Instead, we've spent a lot of time, money, and energy to create these dust jacket sets and are genuinely excited about them! We hope you are, too.
Dust jackets are only offered as complete sets of four.
Not to worry! All in-progress designs will be finalized and updated so all our backers can see them before the end of the campaign. Remember that you can make changes to your order at any time before the campaign ends!
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.