Frequently Asked Questions
Find answers to your questions
Project FAQ
Initially we had a timeline for the Digital Rewards was Q3 2024 and Physical Rewards would be fulfilled in Q2 2025 Given the sheer number of backers we have to give all our suppliers enough time to product all the physical rewards then give myself time to write the expansion and playtest so at this stage we won't have a solid timeline until the project ends.
Group play can certainly be done with 1 book, 1 deck of cards and 1 journal but to enhance your gameplay I highly recommend having a copy of everything each. Having a deck to draw from each allows more options to occur and things to get more exciting!
No! The Brambletrek book is a self-contained story that exists within the forests of Hyhill. There will be lore included but you don't need the Akeroth Sourcebook to play this adventure.
This is purely due to their ability at not being able to print the foiled cover we need for the special editions and the page quality not being what we feel comfortable sending to backers. However, nearer to printing we will reconvene with them and see if there have been any improvements. If so the shipping prices will change accordingly.
Yes, due to tax laws here in the UK you will be charged VAT based on your location. This will be done at the same time as shipping in the pledge manager.
If a refund is requested within 2 weeks of the project end, we can provide a refund or cancel your pledge with no questions asked. After those 2 weeks, we cannot provide refunds unless under circumstances where your physical product has arrived damaged beyond repair. At that stage you will receive a new product. Failing to fill out your address or not paying for shipping will not then cause a refund to be issued.
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.