Crossed Paths
CREATOR
3 months ago
Project Update: Discord Links & Payment Issues
Hey Everyone, just a quick update to cover some issues we had post-campaign
Payment Errors
We have been getting emails from you guys regarding failed payments and concern that you will not get your rewards.
For those who have had issues please be sure to head to this link to check the current status of your pledge: https://www.backerkit.com/c/users/pledges
This will also be where you can try again to see if it works. If you continue to have issues then please do contact your bank or backerkit support.
If you'd like more info then please head here: https://help.backerkit.com/article/724-pledge-payment-failures
Hopefully this update can be seen easier than the last!
For those who have had issues please be sure to head to this link to check the current status of your pledge: https://www.backerkit.com/c/users/pledges
This will also be where you can try again to see if it works. If you continue to have issues then please do contact your bank or backerkit support.
If you'd like more info then please head here: https://help.backerkit.com/article/724-pledge-payment-failures
Hopefully this update can be seen easier than the last!
Discord
Some of you mentioned being unable to find a link to the Discord community so here it is again!
When joining you will have to verify your backer status by providing your name, email & the name of the project you backed so we can check but this information is deleted once you have been verified.
When joining you will have to verify your backer status by providing your name, email & the name of the project you backed so we can check but this information is deleted once you have been verified.
EDIT PLEASE USE THIS NEW LINK
https://discord.gg/gfW8w8yxHc
Failure to verify will result in being an autokick from the server after 24 hours so be sure to do it once you join.
Thank you again
-- The Crossed Paths Team
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