Project Update: Production & Shipping Delay Update
Hi everyone,
First, I want to sincerely apologize for the delay in updates. I wanted to make sure I had as much clear, concrete information as possible before making an announcement rather than sharing incomplete news.
If you’ve backed my projects before, you know I take a lot of pride in usually running two to three months ahead of schedule. Unfortunately, we’ve hit a stressful bump in the road with this shipment which has me in tears. Many of you back a another campaign that I had running simultaneously, called cured kisses, pride, edition.
The Cursed Kisses & Toxic Treats pill pins These arrived safely a little over a week ago!
The Doctor, Nurse, and Bottle Pins- The box containing these arrived at customs and has gone MIA.
The Cursed Kisses & Toxic Treats pill pins These arrived safely a little over a week ago!
The Doctor, Nurse, and Bottle Pins- The box containing these arrived at customs and has gone MIA.
Right now, I am waiting on updates from both customs and FedEx to track down the package. Their current advice is to wait while they investigate.
What happens next? I am in direct communication with my manufacturer. If the package cannot be located or arrives damaged, the pins will be remade. We are working together to file a claim to cover the costs, but regardless of the outcome, your pins will be remade (even if it means I am paying out of pocket).
Our original target completion date was Halloween, and I am still fully confident we will hit that timeline.
Partial Fulfillment Progress If your order only consisted of the Toxic Treats pill pins, your package will be shipping out within the next week alongside orders from my other completed campaign.
This situation has been weighing very heavily on me, and I can't thank you enough for your patience, kindness, and ongoing support of my art. I’m holding out hope that I'll get news soon that the box is back en route to me.
I will reach back out in about a week—or as soon as I have a definitive update. Thank you all so much for standing by me!
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