Emerald Barkley
CREATOR
3 months ago

Project Update: Surveys going out today

Hey folks!

Just a quick update: Surveys are going out today, 3/11, and will close on 3/25. Preorders will be open during that time as well.

Please take a moment to fill out your surveys so that I can be sure to start product ordering on 3/26. You should still be able to change your address after the 25th, but orders will be locked at that time. 

For the backers that were charged twice: It looks like Stripe, the payment processor, was having connectivity issues on the date that we charged cards. Backerkit will be reaching out to those impacted and processing refunds. 

That’s all for now!

Emerald
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