Frequently Asked Questions
Find answers to your questions
Project FAQ
Your PDFs will be with you February 2025 Digital (PDF) rewards will be fulfilled as soon as the crowdfunding ends. We pride ourselves on the fastest crowdfunding digital delivery in the world! You'll find the link to download in a backer only update. Your books will be with you July 2025 We will place the print run order for the books the same day the Backerkit surveys close -- the printer is standing by! They will then be shipped to our UK & US warehouses ready for distribution to you, along with any add-ons you may choose.
We'll ask for your address via the pledge manager. Once the pledge manager has closed you will not be able to update your address in the Backerkit platform. But we do have a system for any last minute changes! A week prior to sending out your rewards, our warehouses will send you an address verification email. You can check all the details are correct, and update your shipping address via this email if you need to.
We will keep you updated here on the backerkit page with updates each month. You can also email us directly to admin [at] enpublishingrpg.co.uk
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.