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This was included in our latest update but it's worth repeating:
If your rewards are damaged or defective, we will replace them at no cost to you. In any fulfillment operation like this, there are always a few difficult-to-spot defective copies or shipping mishaps.
If you end up with a damaged or defective copy, just contact customer service at [email protected] with your shipping address information and one or two photos of the defects you’ve spotted in your copy, and we’ll figure out how to fix it.
We do our best, but sometimes UPS does their worst.
If your rewards are damaged or defective, we will replace them at no cost to you. In any fulfillment operation like this, there are always a few difficult-to-spot defective copies or shipping mishaps.
If you end up with a damaged or defective copy, just contact customer service at [email protected] with your shipping address information and one or two photos of the defects you’ve spotted in your copy, and we’ll figure out how to fix it.
We do our best, but sometimes UPS does their worst.
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