A quick update to say all surveys have now been sent!
Backers that selected pay over time will not receive their survey until all of their payments are complete.
We expect to close surveys October 2nd, but will send out another update before we do so reminding everyone.
Please reach out to us at [email protected] or BackerKit Support for any questions or assistance.
US Backers
A reminder that before orders are locked and cards are charged, all US orders that have a total value of $100 or more will have their shipping fees manually removed to honor the free shipping threshold.
Smoke Test ahead of all Pledge Manager Surveys being sent
Ok the Smoke Test has been sent for the Pledge Manager Survey! In case you are not familiar with what this is, it is a test of the Pledge Manager Survey where it is sent out to 5% of backers to give us an opportunity to correct anything before it is sent out to everyone! Usually after 24 hours or so, if everything is looking good then we would send out the remainder of the surveys. I'll check in on responses tomorrow to see how everything is going. If you encounter anything odd, please reach out to us at [email protected] instead of BackerKit over the weekend, since they are out of the office.
We will have another update when the Smoke Test is complete and all of the surveys are sent and the Pre-order Store opens. PDFs will be sent out at this time, though all of you should have received them during the campaign. We will also let you know when to expect surveys to close and cards to be charged in this update as well.
Free shipping in the US for orders over $100 to be manually adjusted before cards are charged
Unfortunately BackerKit does not have the ability to set a free shipping threshold based on the dollar total of an order. The price of shipping is tied to the weight of the items. Therefore, before orders are locked and cards are charged, all orders that have a total value of $100 or more will have their shipping fees manually removed before cards are charged. We will send an update out closer to this time with more info.
Ok onto the discounts and special somethings.
Exalted Funeral Store Credit!
To address the issue with the Ennies Emporium being so close to the Summer Sale, we're giving all backers $18 in Exalted Funeral Store credit! In order to receive it you just have to complete your survey! Once surveys are closed we will send out the store credits to the email addresses associated with your BackerKit account. They never expire and there is no minimum purchase required to use them. They also can be used on sale items.
Free Stuff!
Every year as part of our Summer Sale we make some cool weird free zines that are never to be available again. Well we are printing a few more of the two exclusive ones for this year and giving a physical copy (and digital copy to digital backers) to each backer for free! They also will not factor into your shipping fees since they will be marked as having no weight. Check them out!
The Castle Automatic Map included with add-on
The Castle Automatic add-on will now also include the EXCLUSIVE free large scale (A3) map of the Castle Automatic illustrated by Guy Pradel! This map will not be available for purchase and is ONLY available by preordering, which has been extended only into the Ennies Emporium camaign.
We appreciate everyones continued patience. Please reach out to us at [email protected] if you have any questions or concerns.
Thank you for your support! We truly appreciate you pledging and voting on our games! We wouldn’t be able to even participate in this group event without your help in selecting our games for the Ennie Awards. We know you must be excited to get your hands on these nominated, and award winning games, but there are just a few more steps before these goodies are launched out of our warehouse to your homes.
First. Pledge Manager Surveys. Expect these to be sent out by Friday August 28th. There will be a smoke test first, and then the remaining backers will receive surveys shortly following that. You’ll be able to edit and adjust your pledges and manage any add ons you might want. Once the surveys are completed, and the shipping charges collected, we’ll move directly to the
Second Step. Fulfillment! That’s it? Just two steps?? nope one more
Third Step. Discounts? We want to address the elephant in the room about some folks being upset that we had titles on sale during our store summer sale. We totally understand that frustration and as soon as Tephrotic Nightmares looked to be the winner we started to think about what we could do for everyone. We did not plan on it being the winner or to have this linger towards the sale. We do have a couple special somethings for everyone ! This will go along with the survey going out for everyone.
Yep! All the items from this campaign are ready to ship! That’s right. They’re all waiting for you in the VIP section of our warehouse securely behind velvet rope and the bouncers.
Thank you so much for all your communication, patience, and support. We will have another update detailing progress details as soon as the Surveys are sent!
