Frequently Asked Questions
Find answers to your questions
Project FAQ
As long as you pledge to ALL FIVE campaigns for at least one pin, you will qualify for a free pin from each campaign! Those who pledge for TWO pins from each campaign will qualify for a second freebie pin set as well, which will be shipped along with ONE of your pledge packages, to make logistics easier.
As long as you pledge within the first 48 hours of the campaign, then you will qualify for the early bird incentive and will be asked which sticker you would like post-campaign! Bear in mind that if you cancel your pledge and do not re-pledge during the 48 hour incentive period, you will no longer qualify for the freebie.
If you have backed either of my previous campaigns, then you will automatically have the incentive applied to your pledge and will receive the freebie pin!
The USPS Ground Advantage packages have an ESTIMATED SHIPPING TIME of 3-7 business days for USA and a 7-21 business days for Everywhere Else. I am unable to guarantee shipping times, and so these are only estimates - I cannot be held responsible for shipping times that exceed these estimates.
Please ensure your shipping address is up-to-date when filling out your backerkit survey - if you need to make any changes, they must be made prior to your package shipping out, or I will be unable to accommodate any change requests. If you have extenuating circumstances and need to change your address after surveys are locked, please e-mail me for assistance. Backers who need rewards re-shipped due to incorrect or insufficient address will need to pay for the additional cost of shipping. I will provide ample time prior to shipping orders out for you to make me aware of any shipping changes that may be required, and intend to have several reminders in my updates as well. *In the event your package is lost by the mail carrier despite accurate address, please reach out to me for resolution*
In short, absolutely not. In depth, if shipping internationally, I will fill out all customs forms accurately and truthfully. It is a crime to do otherwise, and I will need to pay fines and may be in more trouble than that. Please do not ask me to modify the value of your item(s) or mark them as a gift, as I will not do this. I am not responsible for extra charges as a result of VAT or other taxes.
I've decided to give Backerkit's Pay Over Time beta feature a try for this campaign - I'd like to give folks a chance to pledge to a higher tier or put more add-ons in their cart if they want to, but can't necessarily front the entire amount at the end of the campaign (Feb 13th)! If your pledge is over $150, after you select a pledge and go to Checkout, you'll be given the option to pay 4 equal interest-free monthly installments of your pledge total over the course of 4 months. If you select Pay Over Time, you acknowledge that: *Your rewards will not qualify for shipment until you have paid in full. Pay over time typically takes 4-8 weeks, depending on the service; due to the nature of pin production, however, it is likely that shipping will not have begun until that point. *You understand that any partial payments made are not eligible for a refund. *You understand that you will not be able to access the pledge manager survey until after you have paid in full. This campaign is structured so that you are able to pledge for exactly which pin(s) you want - this means that even though your survey will not be sent until after you have fully paid, you will not miss out on any pin choices.
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.