Holly
CREATOR
🧙
Group-Collab Leader
15+ projects backed in 2024
15+ projects backed in 2025
6 days ago
Project Update: Please fix failed payments!!!
Hello folks - apologies for the delayed post-campaign update. I had a convention/setup from the 12th to the 15th and so didn't get a chance to put something together.
While we didn't end where I'd hoped, thankfully we did not dip under base goal at any point - that said, currently we are sitting at $970 in failed payments. This puts us at barely enough funding to cover just the base goal of bags. I was planning to make the 1st stretch goal, at least, available at this point regardless of us ultimately reaching that goal, but with this number of failed payments, it unfortunately will have to join the pins which will need additional funding to be put into production. For more details on that click here to read an update detailing the process/plans for that.
While we didn't end where I'd hoped, thankfully we did not dip under base goal at any point - that said, currently we are sitting at $970 in failed payments. This puts us at barely enough funding to cover just the base goal of bags. I was planning to make the 1st stretch goal, at least, available at this point regardless of us ultimately reaching that goal, but with this number of failed payments, it unfortunately will have to join the pins which will need additional funding to be put into production. For more details on that click here to read an update detailing the process/plans for that.
That said, please fix any failed payments! You should have received an e-mail giving you the option to change your card; in this same screen, you should be able to re-enter the same card to re-charge that one. Completing this ASAP ensures those funds will be sent with the rest of the collected funds. If most of the missing funds are collected, then I will be able to put the order in for the Quasar pin & its mini pin, plus the two mini pin sets from base goal one right away!
I am currently working on the pledge manager and survey - the current plan is to send that out to you on February 26th.
Because I am planning to get all pins made, please ensure you choose every item you would like to purchase (so long as you're comfortable potentially waiting a bit longer to receive your pins/carabiners). This will allow me to collect accurate counts, and secure funding to fulfill these orders sooner.
I will be charging for items only right away. Shipping will not be charged until I am ready to begin shipping the items out; You will need to fill out a second survey/update your survey with your shipping info at a later date. I don't like charging in two batches or sending two surveys, but in order to ensure all the pins are able to be paid for and made, I'll need access to any additional funding ASAP. This will be the first time I've done this type of charging for a survey, so please bear with me as I figure things out.
To give us the best chance possible of getting all the pins funded, I will be offering all merch items I currently have produced to the offerings; this includes Pastel Witchy pins (which shipping for all except pin remake orders will be completed in the next week). I will also have all freebie items available for purchase in the survey as well.
This is also a final reminder that backers will only qualify for freebies if you pledge for $15 total or more - adding items post-campaign in the survey does qualify you, though, so if you were under that amount during the campaign, be sure to add enough additional items in your survey! The $1 from the add-on tier does count toward that total.
Next update will likely be shortly before surveys are sent. If you have any questions or comments, please feel free to post a message below, or feel free to send me a message on any of my social media or send an e-mail ([email protected])!
If you are having trouble fixing your payment I am always happy to help work with you - but I cannot help if I don't hear from you at all. So please reach out if you have any issues, questions, or concerns.
Because I am planning to get all pins made, please ensure you choose every item you would like to purchase (so long as you're comfortable potentially waiting a bit longer to receive your pins/carabiners). This will allow me to collect accurate counts, and secure funding to fulfill these orders sooner.
I will be charging for items only right away. Shipping will not be charged until I am ready to begin shipping the items out; You will need to fill out a second survey/update your survey with your shipping info at a later date. I don't like charging in two batches or sending two surveys, but in order to ensure all the pins are able to be paid for and made, I'll need access to any additional funding ASAP. This will be the first time I've done this type of charging for a survey, so please bear with me as I figure things out.
To give us the best chance possible of getting all the pins funded, I will be offering all merch items I currently have produced to the offerings; this includes Pastel Witchy pins (which shipping for all except pin remake orders will be completed in the next week). I will also have all freebie items available for purchase in the survey as well.
This is also a final reminder that backers will only qualify for freebies if you pledge for $15 total or more - adding items post-campaign in the survey does qualify you, though, so if you were under that amount during the campaign, be sure to add enough additional items in your survey! The $1 from the add-on tier does count toward that total.
Next update will likely be shortly before surveys are sent. If you have any questions or comments, please feel free to post a message below, or feel free to send me a message on any of my social media or send an e-mail ([email protected])!
If you are having trouble fixing your payment I am always happy to help work with you - but I cannot help if I don't hear from you at all. So please reach out if you have any issues, questions, or concerns.
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