Frequently Asked Questions
Find answers to your questions
Project FAQ
This is Gallant Knight Games' twenty-somethingth (we've ran - Alan has been involved in over 100!), and we learned a lot from our previous ones. This is a straightforward project with some nuances, but we're prepared to handle them and shoot for the same exceptional success we've always had! This is our bread and butter and we've gotten very good at our delivery!
Well, they are finished! The digital PDF is 100% ready to go to backers!
We're a small company and we do our own fulfillment, so we can ensure it's done right. This does lead to high international costs and times, due to the customs and generally high price of shipping. All of our digital rewards are being handled by our fulfillment partners at DriveThruRPG. For print backers, shipping will be collected after the campaign, as Gallant Knight Games will be using their webstore for fulfillment (this is subject to change). You will receive an email that will allow you to check out with the appropriate pledge level as well as any add-ons. you will be responsible for paying your shipping at that time. All packages ship from within the US (baring any changes in distribution, which will only lower costs). Backers are responsible for any customs, fees, or other charges associated with their shipping. We cannot offer refunds if shipping is higher than you expected, so if you are concerned, you can email us at [email protected] with your address for a quote or wait to get the digital now.
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.