Project Update: IMPORTANT UPDATE
Hello monsters. Some quick housekeeping before the heavy hitter:
firstly, we have received the lenticular charm sample and it rocks! I'll try to get it posted on socials soon for a sneak peak. It is hinged and lenticular, so it was a challenge to get a manu to see the vision, and took a bit to bring to life, but we got there! Keep an eye out for that (Some may have seen it already on the IG story a few days ago)!
secondly, charges for any add-on books will automatically go through on August 30th. This is your formal warning!
Now, the big update::
Production of AOAM's physical fulfillment is temporarily on hold. We have not yet ordered many items due to edits and customs issues, and it all worked out well for this reason: the new shipping legislation in the EU is creating a MASSIVE roadblock for lots of projects and small businesses. In order to protect our customers and creators, we are pausing/delaying our ordering and subsequently order fulfillment in an attempt to understand these new challenges better. At the moment, it seems like there are no straight answers about how this will affect projects like ours and even if they can continue to function. We have a EU based mod who is keeping us updated and we are monitoring other projects and creators closely. This is an unfortunate situation for artists all around, and we want to make sure we have a solid plan of action before any collected funds are used.
Here are some simplified questions and answers about the current state of AOAM:
What's happening?
ANATOMY OF A MONSTER production is currently paused. We have not yet bulk ordered anything, only samples. We will NOT bulk order our items until we have a resolution for the EU situation.
Why does it matter?
A decent amount of both our contributors and backers are based in European Union countries. As it stands, we are unable to ship to these people. This means we would have to consider refunding these people if there is no resolution. If we have to refund a large portion of orders, it could lead to the cancelation or shrinkage of the project as a whole. This is the worst case scenario and we are hoping that the legislation changes due to pushback or becomes clearer and easier to navigate with time. This affects ALL backers by nature of crowdfunding. We raised a specific amount of money that is allowing us to produce what we've set out to produce - loosing any of those funds would mean changes to the products or a dismissal in the worst case scenario. AOAM IS NOT CANCELED, BUT DELAYED.
Why haven't you guys ordered the products yet?
We are still tweaking the files - we had some additional pages to add to the book, were waiting on samples, and needed to do additional file work for some of the merchandise. These delays ended up being a blessing in disguise - in the case that the project must concede, all funds are available for refunding still since no orders have been placed on the backend yet. This protects you and your pledge amount and us at the creators, saving us from scrambling to make back the money in the case refunds become necessary.
When will we receive our orders then?
Unfortunately, I don't have a straight answer. These regulations went into affect last Wednesday, and there is still little information about how they're working in practice, which means we are unable to create a plan of action or decide next steps at this time. I can tell you that it will probably not be in September as originally planned since we still need to factor in printing and shipping times. I would love to still get these to everyone before the end of October (spooky szn), but I cannot provide an estimated/updated timeline yet. As soon as I know more, you will too. We deeply appreciate your patience with us as we try to find answers and communicate in a timely manner.
This is freaking me out. I want to cancel my pledge.
I am going to ask that everyone please wait until we know more before jumping to any conclusions. If we start getting order cancelations, regardless of if we can eventually ship to the EU, we will be unable to promise the scope of merch that was initially advertised. We were able to add so many new items thanks to the stretch goals - if we backtrack at all, we will have to drop some of those additional items for everyone. I promise all of the collected funds are sitting safely and have been untouched - if we must resort to refunding the project, everyone will be appropriately compensated, but again, that is WORST CASE! Lets all plan on getting our zines by the end of the year:) If push comes to shove, we will also discuss alternative ways to make this project available to the public. We will cross the cancelation bridge if/when we get to it.
I have information about the new shipping legislation that might be helpful. How can I get you guys this information?
On the off chance someone has already had experience with these new circumstances, please share your findings with us via email - [email protected]. You can also direct any additional questions to this address and I'll do my best to respond, or via backerkit help. Any insight is extremally helpful. We have an international team and finding the right info can sometimes be challenging.
Lets all cross our fingers and toes that this sorts itself out. When I have more info about the issue and a better idea of our new timeline, I will make another update ASAP. Please disregard the dates on the story page going forward as they are no longer up-to-date.
When I started this project, I set out to create a smooth path to the final step. As a contributor, buyer and former mod on other projects, I've personally seen so much financial mishandling that I thought I could do it better myself. And thus far I have - but the world decided still to throw a wrench into the system. I hope to still accomplish my original goal, but its somewhat out of my hands.
Thank you everyone for your incredible pateince and understanding. We want nothing more than to bring this project to unlife, and we are truly so close. Unfortunately, this problem is way out of our scope to solve personally, so its a waiting game. Please feel free to email any additional questions and anything pertinent to the scope of backers will be posted here as an update.
Best, Head Mod Aibhlin/Les
firstly, we have received the lenticular charm sample and it rocks! I'll try to get it posted on socials soon for a sneak peak. It is hinged and lenticular, so it was a challenge to get a manu to see the vision, and took a bit to bring to life, but we got there! Keep an eye out for that (Some may have seen it already on the IG story a few days ago)!
secondly, charges for any add-on books will automatically go through on August 30th. This is your formal warning!
Now, the big update::
Production of AOAM's physical fulfillment is temporarily on hold. We have not yet ordered many items due to edits and customs issues, and it all worked out well for this reason: the new shipping legislation in the EU is creating a MASSIVE roadblock for lots of projects and small businesses. In order to protect our customers and creators, we are pausing/delaying our ordering and subsequently order fulfillment in an attempt to understand these new challenges better. At the moment, it seems like there are no straight answers about how this will affect projects like ours and even if they can continue to function. We have a EU based mod who is keeping us updated and we are monitoring other projects and creators closely. This is an unfortunate situation for artists all around, and we want to make sure we have a solid plan of action before any collected funds are used.
Here are some simplified questions and answers about the current state of AOAM:
What's happening?
ANATOMY OF A MONSTER production is currently paused. We have not yet bulk ordered anything, only samples. We will NOT bulk order our items until we have a resolution for the EU situation.
Why does it matter?
A decent amount of both our contributors and backers are based in European Union countries. As it stands, we are unable to ship to these people. This means we would have to consider refunding these people if there is no resolution. If we have to refund a large portion of orders, it could lead to the cancelation or shrinkage of the project as a whole. This is the worst case scenario and we are hoping that the legislation changes due to pushback or becomes clearer and easier to navigate with time. This affects ALL backers by nature of crowdfunding. We raised a specific amount of money that is allowing us to produce what we've set out to produce - loosing any of those funds would mean changes to the products or a dismissal in the worst case scenario. AOAM IS NOT CANCELED, BUT DELAYED.
Why haven't you guys ordered the products yet?
We are still tweaking the files - we had some additional pages to add to the book, were waiting on samples, and needed to do additional file work for some of the merchandise. These delays ended up being a blessing in disguise - in the case that the project must concede, all funds are available for refunding still since no orders have been placed on the backend yet. This protects you and your pledge amount and us at the creators, saving us from scrambling to make back the money in the case refunds become necessary.
When will we receive our orders then?
Unfortunately, I don't have a straight answer. These regulations went into affect last Wednesday, and there is still little information about how they're working in practice, which means we are unable to create a plan of action or decide next steps at this time. I can tell you that it will probably not be in September as originally planned since we still need to factor in printing and shipping times. I would love to still get these to everyone before the end of October (spooky szn), but I cannot provide an estimated/updated timeline yet. As soon as I know more, you will too. We deeply appreciate your patience with us as we try to find answers and communicate in a timely manner.
This is freaking me out. I want to cancel my pledge.
I am going to ask that everyone please wait until we know more before jumping to any conclusions. If we start getting order cancelations, regardless of if we can eventually ship to the EU, we will be unable to promise the scope of merch that was initially advertised. We were able to add so many new items thanks to the stretch goals - if we backtrack at all, we will have to drop some of those additional items for everyone. I promise all of the collected funds are sitting safely and have been untouched - if we must resort to refunding the project, everyone will be appropriately compensated, but again, that is WORST CASE! Lets all plan on getting our zines by the end of the year:) If push comes to shove, we will also discuss alternative ways to make this project available to the public. We will cross the cancelation bridge if/when we get to it.
I have information about the new shipping legislation that might be helpful. How can I get you guys this information?
On the off chance someone has already had experience with these new circumstances, please share your findings with us via email - [email protected]. You can also direct any additional questions to this address and I'll do my best to respond, or via backerkit help. Any insight is extremally helpful. We have an international team and finding the right info can sometimes be challenging.
Lets all cross our fingers and toes that this sorts itself out. When I have more info about the issue and a better idea of our new timeline, I will make another update ASAP. Please disregard the dates on the story page going forward as they are no longer up-to-date.
When I started this project, I set out to create a smooth path to the final step. As a contributor, buyer and former mod on other projects, I've personally seen so much financial mishandling that I thought I could do it better myself. And thus far I have - but the world decided still to throw a wrench into the system. I hope to still accomplish my original goal, but its somewhat out of my hands.
Thank you everyone for your incredible pateince and understanding. We want nothing more than to bring this project to unlife, and we are truly so close. Unfortunately, this problem is way out of our scope to solve personally, so its a waiting game. Please feel free to email any additional questions and anything pertinent to the scope of backers will be posted here as an update.
Best, Head Mod Aibhlin/Les
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