Project Update: Survey Lock + Card Charge FINAL REMINDER!!
Surveys will lock TOMORROW EVENING (April 28th, around 8pm ET,) and cards will be charged for shipping, preorders, and add-ons on May 2nd!! Please make sure your selection is final, and that your card information is up to date!!
At this time I also wanted to bring up a few notes regarding surveys that will be pertinent in the future as fulfillment progresses.
At this time I also wanted to bring up a few notes regarding surveys that will be pertinent in the future as fulfillment progresses.
- You may change your address at any time by visiting your surveys page on backerkit, up until I am ready to ship out your order specifically! You will get a warning email that your address will lock soon when that happens. Please make sure to keep an eye out for this because if I ship your rewards to the wrong address there is a large chance they will not get sent back to me and we will be unable to recover them :'(
- In extenuating circumstances, I can still adjust pledges after they are locked by manually unlocking them or editing them on the back end. I can do this again up until I am ready to ship out your order - please send over an email to [email protected] and make sure to include the email associated with your pledge and instructions as to how you would like me to edit it.
- If your card fails to go through on the 2nd, I will send out a second push around June 2nd. If you update your card information in Backerkit, it will process the charge immediately after. I will aim to send out a charge push for declined cards once a month until I have finished the majority of fulfillment. After this, if you update your information, and your card is charged, you will need to send me an email to let me know so I can fulfill your rewards.
- Any survey filled out or paid for after June, I cannot guarantee that there will be inventory of specific items, as they will have already been ordered, shipped to others, and available at events and such. You will always have the monetary credit! But you may hear from me asking for you to pick another choice if yours is not available anymore.
The preorder store will also close on the evening of the 28th! I am contemplating opening it again later for additional blanket preorders, especially since I was hoping to still release kopi, nova, and perhaps other character designs. I am a really big blanket fan :) I will keep you updated on that if it happens!!
I will check in again when I am ready to start the first batch of fulfillment!!
Additionally, I did want to offer Event Pickup just in case any of you will be at some of my events this summer, but it will be pending two things! First, that all the items in your pledge are complete and ready for me to bring to the event, and second, that you notify me three weeks in advance of the event! Please shoot me an email if you think you would prefer this and we can chat about it! :) My upcoming events include Furry Weekend Atlanta, Furlandia in Portland OR, Utah Pride Festival, Salt Lake City Pride Festival, and Anthro Weekend Utah! I am waiting to hear back from a few more conventions for events after July, and I'll mention any in my next update.
Also in regards to events, you may see Leo, Ollie, Lumi, and Nyx at my table setups at these events! Please know that after surveys are locking, I am setting aside all the plush and inventory needed for sending out rewards, and will only be bringing extras (which I ordered a significant amount of) to events. Again since the plush were completed in two batches, if you pledged for both Lumi and Kopi, I will have set your Lumi aside for you and will ship it out when Kopi has arrived and is ready to be sent out :)
I hope you are all having a wonderful spring! :)
- Han
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