BackerKit FAQ
How does BackerKit crowdfunding work?
Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.
To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.
All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.
Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.
Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.
When will I be charged for my pledge?
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.
What happens after the campaign is over?
The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.
The survey will be sent to the email address we have on file with your pledge.
Any additional payment will be charged when you complete your survey and confirm your order.
Project FAQ
What size will the cards be?
Cards will be pre-folded upon receipt and will measure 4.25" tall by 5.5" wide. When unfolded they measure 8.5" tall by 5.5" wide.
Why are there 2 different PDFs?
There are 2 PDFs so that you can both display them digitally with our Virtual Play Optimized (VPO) PDF or print your own cards as see fit using our Ready-To-Print (RTP) PDF
What will the shipping costs be?
Shipping will be charged via BackerKit after the end of the campaign, after the survey period ends. You will be informed via BackerKit about this when this occurs. See the Shipping section of our campaign page for additional details. These costs are estimates based on the information currently available and will be charged through BackerKit.
When and where do I provide my shipping info?
Once "Beyond the Beasts" successfully concludes, we will reach out with a survey via BackerKit to request all of the information needed to fulfill your rewards, including your shipping address. We will post updates on the campaign as surveys become available. Additionally, we will reconfirm your shipping address prior to sending.
I have moved since the campaign was completed. How do I update my mailing address?
In Your BackerKit Account, click 'Settings' at the top of the page, and then click 'Update Address' - this will update your shipping details for all of your unlocked surveys. To update your shipping information, click on your BackerKit survey confirmation link that was sent to your email. If you need this link to resent, please go to the survey recovery page. If your address is open, you will be able to see and click 'Edit Shipping Info' to update your shipping details. To update the country or state, please contact support for assistance. Since project creators charge different shipping rates depending on the country/state, only our admin team can update this information. Pro-tip: Some customers are able to get their country and state to change by updating their Zip Code! If your address is locked, please contact BackerKit for assistance with your new shipping details for fastest resolution! To contact the BackerKit support team, in your survey click 'Need help?' on the top right corner, and then select 'Contact Us' from the left sidebar to reach out to our team for assistance. Please note: We will issue multiple notices when fulfillment for this campaign is imminent, and as such You are responsible for maintaining the accuracy of your own address and mailing information in order to receive your purchase.