Frequently Asked Questions
Find answers to your questions
Project FAQ
You can find all the information about IAMC25, which is scheduled for Paris, here: IAMAG Master Classes 25—The Journey Begins - https://itsartm.ag/iamc25-journey
IAMC25 will take place from March 7th to March 9th, 2025 in Paris.
Tickets for IAMC26 in Montreal will be sent as soon as the campaign concludes.
IAMC26 is scheduled for April 24th to April 26th, 2026 in Montreal.
Your online access will be provided once the campaign is completed successfully.
Explore our full catalog of IAMAG Online content, with over 750 hours of past Master Classes, here: IAMAG Online Platform Catalog - https://itsartm.ag/iamagmasterclasses
All ticket purchases for IAMAG events are non-refundable. However, if you cannot attend, your ticket may be transferred to another individual or used as credit toward a future event or edition of IAMAG Master Classes. Alternatively, tickets can be applied as credit for access to IAMAG’s online platform or to IAMAG mentorship sessions. Please note that online access-only purchases are not eligible for refunds. If you have any questions or would like assistance with a ticket transfer, feel free to contact our support team.
If your company or studio is interested in partnering with IAMAG, please reach out to us via our Contact Form to request our media kit and learn more about partnership opportunities.
For any general questions or additional assistance, please feel free to reach out through our Contact Form. Our team will be happy to help!
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.