Anonymous Seagull #525138
CREATOR
3 months ago

Project Update: Thank you! & Next steps

Hello friends,
Thank you for stopping by our little Holiday Market. The Midnight Factory Holiday Delights campaign is set to close tomorrow, but a few things need to happen before we can commence fulfillment:

Here's a quick rundown:

1. BackerKit needs to transfer over the funds so we have the money to make the rewards.

2. We have to find out where to ship your items. We’ll send out a BackerKit survey to collect this information.

3. We will be charging shipping AFTER pledges have been collected and surveys completed. This will allow us to charge you the correct amount for shipping based on what you have ordered and where we are sending it. 

We’ll give you a heads-up before we send the survey so that you can watch for it. You don’t need to create a BackerKit account to answer your survey. The invitation email contains a link to your personal survey. It is important to submit your responses as quickly as you can since we need this information to process your rewards.     

If you need to change your survey responses, purchase add-on items, or update your shipping information, you can click the link in your survey email again or request your survey link under "Lost your survey?" on our BackerKit project page. (This page will only start working after we send the surveys out.)

Answering your survey help us get your rewards out to you faster. 

Again, thanks for all your support. We can’t wait to send you your holiday goodies.

Hilarie & Joe

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