Emily Rives
CREATOR
about 11 hours ago
Project Update: Orders are all mostly shipped! Hooray!
TLDR:
- Shipped all available orders, keep an eye on your shipping notifications!
- If you didn't get a notification, check to make sure you filled out your survey or your card properly charged. I'm hitting the 'charge card' button again around Sep 9th.
- If there's a problem with your order, email me at [email protected] !
Full update!
Hooray, we're in the final stretch! Hopefully by the time I'm posting this you've gotten your order or at the very least a shipping notification!
I'm sending out a last few packages today!
If you haven't received a shipping notification:
About 5% of backers have had some issue that isn't allowing things to go through.
It COULD mean that you haven't filled out your survey or your card declined -- please please PLEASE double check that your survey is filled out or that your card went through!!
There are also orders that simply didn't have their card charged for whatever reason, and in this case I will try again around Sep 9th, so make sure you have funds ready.
I'm going to lock orders, addresses, and try to charge cards again after getting home from San Japan, probably sometime around September 9th or 10th, and this will be your last chance to have everything ready to go. Anyone who has not filled out their survey or fixed their card issues after this time will have to contact me directly via email to get their rewards!
If you HAVE received a shipping notification but it hasn't updated in a while:
I had a few issues with some orders that I only just shipped out now. Check back in the next few days and see if the post office has updated anything. If you don't see any updates after a week or so, send me an email.
If you have any issues:
For any missing/damaged products or mail delivery issues, I would prefer if you contacted me through email [email protected] (the same email connected to this campaign, can also be found on the campaign page!)
Comments here on this post are OK but a little harder to get notified for. I'll see them eventually but I'm more likely to respond quicker to an email!
Send me an email, let me know what your issue is, and which email you used for the campaign so I can look up your order. Always happy to be here to help with anything!
That's it for now, thanks everyone! I'm super excited for you to get your items!
- Shipped all available orders, keep an eye on your shipping notifications!
- If you didn't get a notification, check to make sure you filled out your survey or your card properly charged. I'm hitting the 'charge card' button again around Sep 9th.
- If there's a problem with your order, email me at [email protected] !
Full update!
Hooray, we're in the final stretch! Hopefully by the time I'm posting this you've gotten your order or at the very least a shipping notification!
I'm sending out a last few packages today!
If you haven't received a shipping notification:
About 5% of backers have had some issue that isn't allowing things to go through.
It COULD mean that you haven't filled out your survey or your card declined -- please please PLEASE double check that your survey is filled out or that your card went through!!
There are also orders that simply didn't have their card charged for whatever reason, and in this case I will try again around Sep 9th, so make sure you have funds ready.
I'm going to lock orders, addresses, and try to charge cards again after getting home from San Japan, probably sometime around September 9th or 10th, and this will be your last chance to have everything ready to go. Anyone who has not filled out their survey or fixed their card issues after this time will have to contact me directly via email to get their rewards!
If you HAVE received a shipping notification but it hasn't updated in a while:
I had a few issues with some orders that I only just shipped out now. Check back in the next few days and see if the post office has updated anything. If you don't see any updates after a week or so, send me an email.
If you have any issues:
For any missing/damaged products or mail delivery issues, I would prefer if you contacted me through email [email protected] (the same email connected to this campaign, can also be found on the campaign page!)
Comments here on this post are OK but a little harder to get notified for. I'll see them eventually but I'm more likely to respond quicker to an email!
Send me an email, let me know what your issue is, and which email you used for the campaign so I can look up your order. Always happy to be here to help with anything!
That's it for now, thanks everyone! I'm super excited for you to get your items!
Comments
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