Frequently Asked Questions
Find answers to your questions
Project FAQ
You can email us at [email protected] and use subject line 'BackerKit Inquiry'. Please do not ask questions via social media or DMs so we can make sure everything is answered in a timely fashion.
Backerkit now integrates with Bookfunnel, so you will get an email with a link to your eBook once the project is funded and closes. It will then be added to your Bookfunnel library permanently. From Bookfunnel, you can add the book directly to your kindle library so that it functions exactly like any other book you've purchased there, or download and read it on any other ereader or ereader app of your choice!
You will be charged as soon as the campaign ends. See more details about how charges are processed here: https://help.backerkit.com/category/616-payment
The books are currently printed abroad and shipped directly to me. My team and I will be boxing up individual orders and to mail out. Once the campaign closes, we will then finalize the numbers of each item that are needed and order that quantity from suppliers. We are estimating to begin shipping to you on or before Q1 2027. This is subject to change, depending on overseas shipping times, port congestion, etc. If anything changes, we will actively communicate with backers by providing an update on the Backerkit project page (and via email).
We will send (through Backerkit) a survey after the end of the campaign roughly two weeks after your payment clears (or immediately after you make your final Pay Over Time payment). The survey will collect your mailing address and your email address. You should insert your shipping address here. This survey will be editable until we lock them at a date closer to the actual shipping date. So, if you move in that time, you can update your shipping address. We will send a reminder before locking addresses.
Yes, it will be up to each individual backer to pay their VAT or customs fees.
If a package is lost or damaged, please email us at [email protected] with pictures of the damaged item. If a package shows as delivered, but is stolen, unfortunately we are not able to replace the stolen package.
The books will not be released in any other format before 2027. The omnibus edition and merch will NOT be sold elsewhere.
Unfortunately, no. We are moving very quickly to order everything and get it into your hands as fast as possible. We will be ordering materials based on the pledged amount. As such, we are not able to offer refunds after the end of the campaign.
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.