Last week I sent out an update that was only supposed to go to our Holiday Pop-Up Store BackerKit Backers. It was NOT supposed to go to all of our BackerKit followers, like it did. Some of you who are receiving these updates are River Market backers who signed up to follow the BackerKit Holiday Pop-Up campaign.
We are so very sorry for the confusion. Here are the facts that you all need to know:
1. River Market was an awesome campaign. We will send out updates at least once a month from this page. 2. The River Market pledge manager will not be going out until January. So, if you are a backer of that campaign, you do not have to worry about anything right now. 3. The KTBG/Burnt Island Games Holiday Pop-Up store is now in its BackerKit pledge manager phase. If you backed this campaign, now is the time to complete your pledge manager. In fact, this pledge manager will close on Wednesday, January 10th at 8pm EST. We are doing our best to get your games out to you before the holidays. Please help us do that by completing your pledge manager NOW!
If you have any questions please contact us at [email protected] and Tara will be happy to take care of you!
Thank you for your patience with us and for being so awsome!
I am here to say that the smoke test went off without a hitch! So this morning (Eastern time) I sent out the remainder of the pledge manager emails. You should be getting it any minute.
If you need help with anything please don’t hesitate to email me at [email protected]. I am here for you.
We ask that you complete your survey by Wednesday, December 10th*, so that we can get our orders in immediately; we want you to receive your games before the holidays.
Please note that if you submit your PM any later than this date, we cannot guarantee that you will get your games before the holidays arrive. We cannot be responsible for shipments arriving on time, after this date. We will still make sure we ship out your games, but we are unsure if it will get to you on time.
If you have any questions, please feel free to comment on this update or on the campaign. We're here for you!
Your next update will be a reminder that the pledge manager is about to close and that we are charging cards.
You read that right! The first of the pledge manager emails went out just now. So if you see the KTBG/Burnt Island Games pledge manager, you'll know that it's from us!
20% of backers will get their pledge managers today. That is a whole 6 of you! Once those are completed and we see that they have been settled properly and there were no mistakes, I will send out the balance of the pledge managers.
We ask that you complete your survey by Wednesday, December 10th*, so that we can get our orders in immediately; we want you to receive your games before the holidays.
Please note that if you submit your PM any later than this date, we cannot guarantee that you will get your games before the holidays arrive. We cannot be responsible for shipments arriving on time, after this date. We will still make sure we ship out your games, but we are unsure if it will get to you on time.
If you have any questions, please feel free to comment on this update or on the campaign. We're here for you!
Your next update will be when we're ready to send the remaining PM emails out.
We are so happy to have you here with us! We can't wait to ship out your games. We are finalizing the pledge manager over the next day or two and will send it out ASAP. I'll be posting another update when the pledge manager emails are going out. I will also lend some support for those who need it and/or those who are new to the platform.
Right now you don't need to do anything. Your pledge will be collected automatically. But if you want to add on extras and CHOOSE YOUR GAMES, you'll have to wait for the pledge manager.
A NOTE FOR BACKERS OF ADD-ONS We used placeholder numbers in the add-ons when we were putting this campaign together. And either the new numbers did not save, or we overlooked it. Our mistake is your gain!! You'll be getting the CAD prices advertised in the add ons, if you added them during the campaign. However, if you are to add any new add-ons, it will be the prices advertised on the campaign page. For example, Nanatoridori is $20USD on the campaign page. This is roughly $28CAD. But we priced it $20CAD as an add-on during the campaign. If you haven't added it already, it will be $28CAD (this is still $20USD).
That's all for now. We thank you so much for being a part of this campaign and will be in touch in the day or two.
We know that most of you are from the US. You've joined us because US friendly shipping works for you. But today we have some great news for those of you looking to ship games to the EU!
We are now offering two new pledge levels and lots of fun games for EU backers! Plus we'll ship it all to you for €13!! Check out the campaign to find out more!!
Let us know if you have any questions about your pledge or about the campaign!
