BackerKit FAQ
How does BackerKit crowdfunding work?
Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.
To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.
All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.
Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.
Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.
When will I be charged for my pledge?
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.
What happens after the campaign is over?
The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.
The survey will be sent to the email address we have on file with your pledge.
Any additional payment will be charged when you complete your survey and confirm your order.
Project FAQ
What happens if this project isn't funded?
Nothing, you wont be charged any money, and plushies will not be made. If this happens I'd just be wrapping up, consuming buckets of energy drinks, and hitting the chalk board for better ideas.
What happens if a tier isn't unlocked?
Then that plushie will not be available for purchase. They won't appear on the drop down list when surveys are sent, and, you'll have to pick a different plushie. If it gets close to unlock, I may bite the bullet and produce them anyway (This of course is subject to digression and what backers want).
When do surveys go out?
After the campaign ends the first round goes out immediately! You will be able to change your choice on plushie until after all proto-types are made and posted! (that way you know what you're adoptee looks like)
Are these limited edition?
Some are! If this project does well, then, the unique color swaps (Victorian Glyptodon, Stormy Mammoth, etc) will all be limited edition with only a few made, and once they're gone they're gone. Think of it as a backerkit exclusive.
Refund Policy
Refunds are 100% offered during the crowdfunding stage before the pledge date has closed. After the pledge date has closed and you've been charged, requesting a refund will be dealt with on a case by case basis. You may incur a restocking fee, as things were purchased with a new owner in mind and they're somewhat made to order. Not to mention cost of packing supplies, free stickers, etc. So please don't pledge if you aren't sure you'd like a plushie. I do not offer refunds after surveys are closed for any reason.