Frequently Asked Questions
Find answers to your questions
Project FAQ
The freebie pin is only available to backers who also back three or more other campaigns in the Pocket Change Pins event. You cannot purchase this pin separately. You can check the main page for the event for more information: https://www.backerkit.com/c/collections/pocket-change-pins
The early bird freebie sticker is automatically added to all qualifying orders. Besides backing in the first 48 hours of the campaign, you don't have to do anything else to receive yours.
The timeline has intentionally been designed with enough wiggle room to deal with most common problems without changing the projected timeline. I have done several crowdfunded pin campaigns so far and have become familiar with the various things that can (and sometimes will) go wrong, so you can rest assured that the intended timeline comes from experience and established relationships with manufacturers. That said, if there are changes to the timeline for any reason, or if shipping restrictions, tariffs, or similar unexpected situations affect your order, I will communicate that to all affected backers as soon as I am aware of the issue.
While you should receive your pins 0% haunted, I can't make any promises. If it seems like your pins might actually be haunted, you may want to contact a local exorcist... or just make friends with the ghost!
No. ...Please don't.
If you see a critical gap in the snack lineup, feel free to drop a comment about it! Others may feel the same, and there may be room for additional designs to unlock as the campaign goes along.
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.