First things first: the best news! By next week, nearly all of the Lava Run games will be shipped out with tracking numbers and everything—yes, even to our patient pals in the UK and EU! (More on that adventure below.)
🇬🇧 UK/EU 🇪🇺 Shipping Saga:
This one’s been a journey. Our fulfillment center misplaced the pins and kits, so we re-sent them. Then customs stepped in and then sent back the replacement shipment, so we had to reship it. And just this week… they found the original package. (Cue dramatic dinosaur roar 🙃). The good news: everything is moving again, and games are being shipped out this week from the UK, and should reach everyone in the UK/EU within 1–2 weeks depending on where you are. I should have tracking numbers for you by this Friday!
😵💫 The Rough News (but hopefully not too rough):
If you backed the Land Before Twine Ultimate Crochet Kit, you may have noticed part of your package hasn’t arrived yet. That’s because a shipment went missing somewhere in the prehistoric mail system. We’ve already arranged a replacement, it's on the way and it should be in your hands by early November at the latest (earlier for some). No extra shipping costs, of course.
For UK/EU dino friends that purchased this kit, it will be shipped out in a second shipment to be delivered early November as well, to prevent further delays on any games or other items in your order.
For a small few of our international friends (not UK/EU), this delay even includes the games themselves. If that’s you—or you’re not sure—please reach out to me directly at [email protected]and I’ll get it sorted ASAP.
I'm so sorry about this further delay! It was totally out of my control and has been an extremely frustrating process. I am doing my best to remedy this as soon as possible!
🧶 🖨️ Crafty & Custom Extras:
Custom Crocheted Dinos are being shipped! If you ordered one, check your inbox for a message from me. If I don’t hear back, I’ll follow up so your new dino pal doesn’t get stranded.
3D Prints have already been sent out! If you’d like the files to print your own, you can grab them from the Craft-Able page here.
We’ve also been playing Lava Run (and crocheting dinos) live over on YouTube—come join us here!
Thank you all so much for your patience, kindness, and excitement for Lava Run. This whole project has been an absolute blast to share with you, and I’m so excited that soon every last dino will have a home.
Your lava-loving pal, - Louie and the rest of the Lava Run crew.
