Made by Max Designs
CREATOR
🧙
4 months ago

Project Update: Fulfillment Updates: Domestic orders have shipped - international is in progress!

Hey y'all, I'm checking in with some shipping updates.

Domestic orders: Most domestic rewards should be on the way and I know some of you have already received their rewards! There are still a few outstanding shipments for folks that pre-ordered after the campaign ended or were late updating their surveys, but those should be finished up soon.

I learned the hard way that Pirate Ship, which I use to purchase my labels for domestic orders, automatically requests a USPS refund for unused labels are 28 days. This means that I had to re-purchase labels for some of the domestic packages, which resulted in new tracking numbers. I'll be working on updating those in Backerkit as soon as I have time. If you're worried about a tracking number that still says "label created" please feel free to email me at [email protected] and I'll check on it for you ASAP.

International orders: I'm working on y'all right now! I'm purchasing almost all my international labels through Backerkit's postage service, which costs a little more, to help make customs information a little easier. I believe Backerkit notifies folks when their labels have been created so that you have the tracking numbers.

I hope you all enjoy your pins once they arrive!

With love and creativity,
Max
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