Mochiville
CREATOR
11 days ago

Project Update: πŸ‡ΊπŸ‡Έ First Batch of US Pledges Have Been Shipped! πŸ‡ΊπŸ‡Έ

Hello Spooky Adventurers,

Hope everyone has been enjoying the summer weather! β˜€οΈβ˜οΈ

πŸ‡ΊπŸ‡Έ US Pledge Fulfillment πŸ‡ΊπŸ‡Έ 

We received an update from our fulfillment partner, White Squirrel, that the first 135 US pledges have been fulfilled and shipped. Tracking numbers have been emailed to backers. There are about 38 US pledges left to be fulfilled by our fulfillment partner. We are about 77% done with fulfillment.


We apologize for the delay in shipping out US orders. We've overcome quite a few challenges to get our pins from Canada to the USA πŸ’ͺ😀. In summary, we had to get CUSMA certifications, DDP approval, label every product with a country-of-origin sticker, and pre-pay duty and tariff fees to get our shipment of enamel pins, stickers, keychains, and art prints (a total of 1000+ items) across the border. With the help of our fulfillment partner, White Squirrel, we avoided other shipping complications by fulfilling US pledges domestically. It has been quite the journey! 

In the 5+ years we've been running our small business, we have never experienced so many challenges with shipping to the US as we are experiencing now, but we are happy to finally be closer to shipping out everyone's rewards! We appreciate everyone's patience during all these challenges. We will provide another update once the last batch of US orders has been fulfilled.

Just a reminder that all Canadian and international pledges (outside the USA) have been fulfilled and shipped. Feel free to tag us on social media in photos of your new pins!

Lastly, we still have a few backers who have not completed their survey. If you need assistance with finding your survey, please refer to the following link: https://spooky-critters-of-sleepy-hollow.backerkit.com/



We hope everyone receives their new pins soon! If you need assistance with your tracking number, please reach out to us on Backerkit or via email: [email protected].

Have a great day,

Aline | Mochiville

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