Frequently Asked Questions
Find answers to your questions
Project FAQ
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We're still hard at work with delivering on our promises for Black Market Guide to Immortality in particular. Most of this project is driven by Luny and we're playing a support role. Progress is still ongoing and you'll receive updates on our other projects in their relevant pages!
Sales tax for relevant items will be collected when orders are locked. We will collect shipping fees after the campaign, closer to when we're ready to send out items.
The initial $10K will go to breaking even and printing based on our current projected expenses. After that, we're hoping to receive a safe cushion to both pay for additional stretch goals and unforeseen expenses, such as costs of fulfillment or printing rising due to the unpredictable nature of global logistics.
We're already at work editing books 1 and 2. Once Luny is finished and we compile the books into print format, we'll send them off to the printers at about the end of the year, ASAP. We're working to get the books out by Q1 of 2027.
For digital items, we won't be able to offer refunds once they're sent out. Afterward, we can't offer refunds when the printing and manufacturing stages as expenses for production will already have been paid.
While we can't guarantee there won't be any issues during shipment, we're happy to assist with any issues that might occur there. Simply email us the image of the damage at [email protected] and we're happy to act so that you receive the best possible version of our creations.
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.