BackerKit FAQ

How does BackerKit crowdfunding work?

Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.

To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.

All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.

Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.

Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.

When will I be charged for my pledge?

Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.

What happens after the campaign is over?

The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.

The survey will be sent to the email address we have on file with your pledge.

Any additional payment will be charged when you complete your survey and confirm your order.

Project FAQ

When do you plan to ship Substratum Protocol?

We plan to ship the games in June or July 2024. Substratum Protocol is mostly written and complete, so as soon as Backerkit releases the funds to us, we can submit the orders with minimal delay. Once the books, journals and folios arrive, we will begin fulfillment immediately.

When will add-ons ship?

All add-ons will ship with the rest of the rewards from your pledge. (If you want to get our other games immediately, you’ll find them in our store along with Pandion Games merchandise.) Please note that add-ons can incur additional shipping fees, paid via the pledge manager after the campaign ends.

What are expected shipping fees?

Shipping fees fluctuate wildly depending on many factors - weight being the main one. However, we have now been shipping our games across the world for over a year, and so we can provide some estimated numbers. The lower cost would be just the hardcover book, and the higher cost would be if you back at the Soloist's Toolkit. Again, these are estimates. US: $5-$13 CA: $12-$16 Rest of World: $16-$24 For international orders, you will be responsible for VAT and Import taxes related to your country. Pandion Games will not collect, remit, or pay VAT or Import taxes on your behalf. The games are manufactured and shipped from the United States and will ship under the 4901.99 Harmonization Code. We will ship via USPS Media Mail (domestic), or Pirate Ship's Simple Export Rate (international). Package tracking will be supplied with all orders where tracking is available.

Are there dedicated solo rules?

Yes! There is a chapter in the book that talks about how to play solo, and there are two different ways to play solo depending on the amount of time you want to dedicate and your preferred play style.

Can't find an answer to your questions?