Frequently Asked Questions
Find answers to your questions
Project FAQ
You'll receive an exclusive reward by: 1) backing my project and my linked partner project (2 BONUS pins!) 2) purchasing 4 or more pins (Mini 0.75" Stinky Socks Pin) 3. Backing within the first 48 hours (Freebie 3" Vinyl Waterproof Sticker) You may qualify for multiple exclusives if all conditions are met (ie. backing partner project AND purchasing 4+ pins). Cross-collaboration bonus pins will be fulfilled by the respective creator! I am only responsible for pins from my project.
Pins are graded on a Pass/No Pass system. Pins will be held at an arm's length and any visible discoloration, scratches, and other cosmetic defects will be graded as No Pass IF the overall artwork is affected by the issue. Minor scratches, pin-back defects (not including the pin post), and other non-visible defects will be considered a pass.
Since there are jump pledge numbers, you can back the 1-pin tier however often you like to reach the desired number. For example, if you want 7 pins, you can back the 5-pin tier and the 1-pin tier twice to have a total of 7 pins. You will also receive the free mini pin in this case.
Pintopia will run from 01/23/2025 10am PST to 02/13/2025 1pm PST. If the project is funded, we will move immediately into production. Production is expected to take 1-2 months with an additional 2-3 weeks for shipping. Once pins are received, pins will be graded on a Pass/No Pass system (see Pin Grading section for more details). Timelines are subject to change, but PikaLin Studios will always work towards getting your rewards to you as quickly as possible.
Shipping for this project is currently only offered to USA and Canada.
Before the campaign ends: Backers can cancel their pledge for a full refund before the campaign ends. After the campaign ends but before shipping: Backers can cancel their pledge for a partial refund. After shipping starts: Backers can request a refund on a case-by-case basis. What if a backer issues a chargeback? Please read more about chargeback policy here: https://help.backerkit.com/article/859-pledge-chargebacks#:~:text=Refunds%20and%20chargebacks,project%20that%20uses%20BackerKit%20services.
Yes, these pins will be available to purchase via PikaLin Studios' website. The best way to find out when they will be available is via social media (instagram.com/pikalinstudios).
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.