Frequently Asked Questions
Find answers to your questions
Project FAQ
We will choose the best available shipping carrier depending on the backer’s location. However, we cannot guarantee delivery to every destination. We will contact each backer as early as possible to confirm their address and verify whether we can ship the item to them. If shipping is not possible, the pledge will be cancelled and fully refunded. We do not ship to these countries and territories: Russia, Belarus, Iran, North Korea, Cuba, Crimea, and other restricted or embargoed territories subject to sanctions, export controls, or customs regulations. Shipping may also be unavailable to certain remote islands, highlands, military addresses, P.O. boxes, and other hard-to-serve locations. Everything else will be delivered through Google Drive. We will send you the link to the folder, which will contain the PDFs of the books or the images' folders.
By selecting a Print-on-Demand level, you are backing at a tier that provides you to purchase your rewards at cost directly from the printer. Please note that, except for arts, we do not ship physical products ourselves, all fulfillment, is handled through our partners: Lulu for books and DriveThruRPG for cards. This streamlined process allows you to receive your rewards directly from the source as soon as the files are ready. Once the project is complete, you will receive your codes to finalize your order (paying for printing and shipping fees) on the respective platforms. BOOKS (LULU) Estimated printing price (per book) $6–8 Estimated shipping fees: $6–17 Lulu has printers in the USA, Europe, Australia, the United Kingdom, and Canada. Shipping outside these areas may incur customs fees. If you buy more than one book, shipping fees may vary slightly, but they will not double if you place a single order for all books; the variation will be about $4–5. NOTE: Prices depends on your region. We cannot know the exact amount. Why Lulu? We chose Lulu because it offers the highest quality professional printing while keeping production and shipping costs significantly lower for our backers. This allows us to provide you with a premium-grade book at a much more affordable price. CARDS (DRIVETHRURPG) Estimated printing price: $18 Estimated shipping fees: Please see the company's page for rates. Please note that, unlike print-on-demand books, DriveThruRPG's print-on-demand cards are manufactured only in the United States. To learn more, please visit this page at DriveThruRPG. https://help.drivethrurpg.com/hc/en-us/articles/12723268748055-Estimated-Shipping-Costs
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.