RoaminBison
CREATOR
Invested in BackerKit’s future during our Wefunder campaign
6 months ago
Project Update: We're Landed! New Tracking Numbers Going Out!
We just landed in New Jersey yesterday so we are now officially moved to the east coast!!
Today and tomorrow I will be processing as many of the remaining 200~ orders from the BackerKit, so look into your inbox for a tracking number from PirateShip as I generate those new labels.
We will ALSO be getting to the returns/mistaken orders/etc this week - so you have NOT been forgotten if you submitted a problem/missing item/damage/mistake ticket, etc.
I know it's a pain that it's taken this long to get around to the returns/etc, but I promise to fix any failures on our end ASAP. We're now down to just myself, my partner, and a new part time worker who will be coming in and getting used to our set up later this week and to help with fulfillment into the future.
I estimate that it'll take this week to get through both the backlog of BackerKit orders + process returns + go through mistake/missing/etc orders, so hold tight as I get out new tracking numbers that might come from "weird" (aka just PirateShip, etc) sources that aren't BackerKit/Shopify. :)
Thank you everyone for your exceeding patience with this way too big project and I can't wait to show you all our future plans/goals! :D
Comments
33