BackerKit FAQ

How does BackerKit crowdfunding work?

Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.

To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.

All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.

Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.

Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.

When will I be charged for my pledge?

Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.

What happens after the campaign is over?

The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.

The survey will be sent to the email address we have on file with your pledge.

Any additional payment will be charged when you complete your survey and confirm your order.

Project FAQ

How much will shipping cost?

Shipping costs will be calculated during fulfilment and vary based on your chosen rewards, their combined weight, and your location. To help you plan for this, we have provided some estimated shipping costs for various rewards on the main page. Note that these may yet change between the time of the campaign and fulfilment.

How Do I Get An Echo Edition of Heart: The City Beneath

There are two different ways to get a hold of the new collector's edition of Heart. 1: You can add an Echo Edition to your pledge via the add-ons page for £60. 2: If you already have a physical copy of Heart: The City Beneath in your pledge, during pledge management after the campaign ends, you will be able to pay an additional +£25 to upgrade it to an Echo Edition.

I have an existing PDF copy of Heart: The City Beneath, will I also get access to the additional content and errata from the new edition?

Yes! We'll be updating all digital copies of Heart: The City Beneath to include the new content added in the reprint. So long as you still have access to the website where you downloaded the original Heart PDF from (such as the Rowan Rook & Decard webstore, Drive Thru RPG, or itch.io), you should just need to re-download it once the content is updated.

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