Project Update: Failed payment problems
( If you have already paid, no worries, this message is not for you )
It has now been one month since the campaign ended, and there is still 34 backers with failed payments.
The possible reasons:
https://help.backerkit.com/article/724-pledge-payment-failures
You can find instructions on how to update your payment here:
https://help.backerkit.com/article/651-how-do-i-update-my-payment-method
I hope this helps
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If it’s still not working, please send me an email at: [email protected]
I can take Paypal as payment and manually add you so you can receive the survey like everyone else.
Please include your Backerkit name and the email used for your pledge
It has now been one month since the campaign ended, and there is still 34 backers with failed payments.
The possible reasons:
https://help.backerkit.com/article/724-pledge-payment-failures
You can find instructions on how to update your payment here:
https://help.backerkit.com/article/651-how-do-i-update-my-payment-method
I hope this helps
-------
If it’s still not working, please send me an email at: [email protected]
I can take Paypal as payment and manually add you so you can receive the survey like everyone else.
Please include your Backerkit name and the email used for your pledge
Thank you for your understanding
Mojo
Mojo
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